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Clinic Manager

2 months ago

Middletown, United States Family Behavior Solutions Full time
Job DescriptionJob Description

The Office Manager/Clinic Manager functions as the lead administrator for one specific site. They provide oversight, coordination, communication, documentation, and administrative support for the site while present in the center.
Monday-Friday 8:00-4:00 pm


Job Description
Staff Support

  • Responsible for all staff scheduling within an identified clinic.
  • Works with Human Resources department to assist with all personnel-related matters: performance, discipline, incentives, needs for further training/support
  • Relays company staffing needs to Staffing Director
  • Ensures timeliness of center-based staff by visual check in and out sheet
  • Assisting staff with client meals, drinks, or prep
  • Working with Staffing Director for training, introduction, and oversight of new staff
  • Communicates issues/concerns with supervisors, directors, and HR as soon as they arise

Office Support

  • Maintains oversight of employee billing within the clinic
  • Responsible for all client cancellation and scheduling information
  • Communicates with building owner and property manager regarding clinic maintenance issues
  • Manages inventory requests
  • Ensures cleanliness and organization throughout the center
  • Ensures the daily schedule is followed

Communication Coordination

  • Communicates with all members of the Treatment Team regarding client specific information, cancellations, staff changes, information from parents.
  • Assists with Social media/Marketing
  • Communicates clinic changes to clients' families
  • Maintains ongoing communication with the clinical team working within the clinic to support client treatment
  • Assigns/reviews documentation to and from other employees
  • Updates center documentation as needed
  • Emergency procedures, practices, and documentation, including preparation for future
  • Communicates cancellations or changes in appointment times with families
  • Maintains client documentation, according to HIPAA requirements

Training and Meetings

  • Runs clinic meetings with staff: weekly kick off and monthly all staff
  • Supports training of staff with electronic data collection and electronic medical records
  • Coordinating clinic-wide activities in collaboration with other designated staff
  • Supports company-wide professional development trainings

Skills to Have

  • Demonstrates independent problem-solving skills, but is able to seek support from appropriate parties when needed
  • Promotes FBS values, mission, and culture inside and outside of the Clinic

Schedule:

  • 40 hours per week in clinic
  • Cover mostly daytime hours during week in clinic.
  • Additional meetings or trainings outside of proposed work schedule, as needed.

Requirements:

  • CPR and QBS
  • Availability to work 40 hours a week to complete clinic needs, including evenings as needed
  • Some management experience
  • Hold active Registered Behavior Technician certificate, or completion within 60 days. (We have an in-house program for this if needed.)
  • Bachelor's degree in related field
  • Availability for on-call crisis support during all non-work hours.



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