Store Sales Manager

2 weeks ago

Ladera Ranch, United States LaserAway Full time
Job DescriptionJob Description

Job Title: Store Sales Manager, Location Director

Location: Mission Viejo, CA

Department: Sales

Reports to: Regional Sales Director

Job Summary:

The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.

Key Responsibilities:

  • Inspire teamwork and collaboration between remote sales teams and in-clinic teams while creating a cooperative, team-oriented atmosphere in the location to foster a strong culture aligned with LaserAway values.

  • Support patient care coordinators (PCCs) in their effort to drive in-clinic sales and drive in-clinic same store sales growth.

  • Contribute minimum $35K in individual sales/month.

  • Monitor and track CRM in location initiatives with key focus on driving return revenue (cross-sell/up-sell) and progress on “win-back” initiatives

  • Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores

  • Monthly (or bi-weekly) KPI calls with management

  • Frequently review and audit patient schedules to keep the location busy, yet also ensure proper lunch and rest breaks for clinicians and PCC’s. Inspire teamwork, especially with PCC’s helping clinicians in between patients by turning over beds, etc.

  • Manage and coordinate labor staffing (clinicians and PCCs) to match expected patient booking demand within a location with an eye toward driving optimal labor and real estate utilization

  • Support Lead Clinicians and Clinicians in their effort to provide treatments on time and deliver the best treatments possible

  • Assist with medical inventory management including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies

  • Oversee the maintenance of the location including maintenance of aesthetic equipment working with the facilities and technology teams to remediate issues as they arise.

-Assist with interviewing clinic employees for both medical and sales positions, as required.

  • Contribute to the performance management of in-clinic employees as necessary.

  • Coordinate with Regional and recruiting teams to manage headcount and hiring planning

  • Work with Human Resources to manage employee relations.

  • Monitor transaction audits of sales staff and provide feedback, coaching, training or corrective action, as necessary to minimize transaction discrepancies.

  • Minimize lender disputes at the location by providing feedback, coaching, training or working with human resources to provide corrective action if necessary

  • Execute all LaserAway brand standards as set by the Brand Standard team including maintaining clean, attractive and welcoming facilities for all patients with all team members adhering to correct attire guidelines.

  • Closely monitor NPS trends and drive continuous improvement in the patient experience from beginning to end

  • Monitor reviews on social platforms (ie. Yelp, Google, Trust Pilot, etc.) and strive to maintain 4/4.5+ star ratings across platforms

  • Establish relationships with other businesses and organizations in the local area to highlight LaserAway as a key member of the community

  • Create a strong safety culture within the clinic, understanding our policies and procedures

  • Other duties as assigned

Pay: $80,000 base, monthly bonus and revenue sharing. Total comp: $90-110k

Qualifications:

  • Minimum of a High School Diploma or equivalent. Associates or Bachelor’s Degree preferred

  • Previous management experience and sales experience with a proven track record in achieving metrics and goals

  • Strong organizational and time management skills in a fast paced retail environment

  • Must have full availability to work all shifts of the clinic including days, nights, weekends and holidays.

  • High level of decision making skill

  • The ability to develop, implement and assess performance

  • Proficient in Microsoft Office

  • Strong customer service skills

Key Success Factors:

Ownership Mentality - Ability to assume ownership of a location to drive successful business and financial outcomes across the entire business

Proactive, Detail-Oriented Self-Starter – Willingness to think proactively and move with urgency to resolve issues as they arise

Professional Demeanor – Ensuring that locations are run professionally under brand standards and protocols with zero compromise for short-cuts

Leadership Ethos – Desire to want to lead people and facilitate outcomes in line with the objectives of the business

Well-Rounded Approach – Three-pronged ability to deliver financial outcomes, operational efficiency and world-class patient experience

Strong Intellectual Curiosity – Innate willingness ask questions and seek continuous improvement as the business grows and gets more diversified

Objective, Data-Driven Decision-Making – Focus on using data and objective feedback to make business decisions with less anecdotes

Positive Human and Management Qualities – Inherent willingness to listen and be compassionate with teams to create strong culture and unified goals

Physical Requirements:

Standing and sitting for long periods of time.

This is a full-time position with competitive compensation and benefits. The successful candidate will have the opportunity to work in a dynamic and challenging environment, leading the development and implementation of benefits programs and initiatives that support the strategic objectives of the organization.

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Store Sales Manager

    1 day ago

    Ladera Ranch, United States LaserAway Full time

    Job Title: Store Manager, Location Director Location: Crystal Cove, CA Department: Sales Reports to: Regional Sales Director Job Summary: The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience. Key Responsibilities: Inspire teamwork and...

  • Senior Living Sales Counselor

    3 weeks ago

    Ladera Ranch, United States Reata Glen Full time

    Job DescriptionJob DescriptionSenior Living Sales Counselor$70,500 non-recoverable draw plus meaningful performance based bonus, paid bi-weekly.LOTS of growth opportunity in a stable & beautiful work environment.Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.401k with employer match.Tuition Assistance.Talent...

  • Senior Living Sales Counselor

    23 hours ago

    Ladera Ranch, United States Reata Glen Full time

    Job DescriptionJob DescriptionSenior Living Sales Counselor$70,500 non-recoverable draw plus meaningful performance based bonus, paid bi-weekly.LOTS of growth opportunity in a stable & beautiful work environment.Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.401k with employer match.Tuition Assistance.Talent...

  • Assistant Store Manager

    14 hours ago

    Stevenson Ranch, United States Spirit Halloween Full time

    Spirit Halloween - JobID: J3M6126FB1VBVXB6G7D [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a store; Ensure maximum sales and profitability by developing staff, controlling...

  • California: Assistant Store Manager>

    1 day ago

    Foothill Ranch, United States PetSmart Full time

    PetSmart, Inc. - 26532 Towne Center Dr [ASM / Store Supervisor] As an Assistant Store Manager at PetSmart, Inc., you'll: Help to hire and train new associates on all things PetSmart; Engage with and motivate the associates to continue to grow their skills and knowledge throughout their career; Execute on all strategic merchandising initiatives, drive sales,...

  • Assistant Store Manager

    1 day ago

    Porter Ranch, United States Peet's Full time

    Peet's Coffee - R1029 [Restaurant Supervisor] As an Assistant Store Manager at Peet's Coffee, you'll: Focus on daily operations of the coffee bar including sales performance while ensuring excellent customer service; Support a culture that attracts, retains, and develops the highest quality Shift Leaders, Baristas, and Team Members; Effectively utilize tools...

  • Store Manager

    14 hours ago

    Stevenson Ranch, United States Spirit Halloween Full time

    Spirit Halloween - JobID: J3S37X6K2GH67NTHRMB [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with all Associates and Management; Assess staff performance; Participate in store set...

  • Manager, Global Sales Acceleration

    4 days ago

    Highlands Ranch, Colorado, United States Visa Full time

    Job Description As the Manager, Global Sales Acceleration- Visa Value Added Services (VAS), you will be responsible for the development and delivery of deployable, repeatable, and scalable sales plays and programs to grow global sales bookings and revenue at an accelerated pace. Reporting to the Director, Global Sales Acceleration, you will work in close...

  • Sales Support Administrator

    17 hours ago

    Foothill Ranch, United States Tandym Group Full time

    A services company in California is currently seeking a new Sales Support Administrator for a promising opportunity with their growing staff. In this role, the Sales Support Administrator will be responsible for assisting the Sales Operations team with coordinating flow of orders, from receipt, to review, to packing, and to shipment. Responsibilities: The...

  • Outside Sales Representative

    2 weeks ago

    Star Valley Ranch, United States Elevated Financial Benefits Full time

    Job DescriptionJob DescriptionOur organization is expanding, and we are looking to hire a Outside Sales Representativein Star Valley and the surrounding area. This position provides the opportunity for rapidincome growth and advancement upon proven proficiency with our system.Who we are:We have built a nationally recognized sales organization headquartered...

  • Automotive Sales Representative

    5 days ago

    Highlands Ranch, Colorado, United States ClearShift Full time

    "You have to understand my heart in order to understand why we've been successful" - Jeff VanderWal-Founder and President of ClearShiftFounded in 2017, ClearShift set out to change the car buying experience and chart a new path in the automotive industry. And it's working. The only way we are a part of the automotive industry is that our business deals in...

  • Traveling B2b Sales Representative

    5 days ago

    Highlands Ranch, CO, United States ClearShift Full time

    Founded in 2017, ClearShift set out to change the car buying experience and chart a new path in the automotive industry. The only way we are a part of the automotive industry is that our business deals in cars. What will a Customer Sales Representative do? ~ Manage the relational experience with the customer from initial contact to final delivery ~...

  • Retail Branch Manager

    2 weeks ago

    Highlands Ranch, United States Red Rocks Credit Union Full time

    We are looking for A Retail Branch Manager to join our team. could that be YOU?! Let's find out...Do you consider yourself to be a leader? Do you enjoy coaching and motivating others? Are you organized? Are you able to adapt swiftly to changes?Are you able to resolve escalations quickly and effectively? Do you long to work in an organization dedicated to...

  • Escrow Officer

    2 weeks ago

    Lakewood Ranch, United States Integrity Title Services, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking an Escrow Officer/Real Estate Paralegal to become a part of our growing team in our Lakewood Ranch, FL office. The company is locally-owned by a veteran title attorney with support staff in place for a Closer with an existing book of business.Responsibilities:Close residential and commercial purchase and sale...

  • Customer Support Associate

    2 weeks ago

    Foothill Ranch, United States At Home Stores LLC Full time

    Job Description $16.00-19.50/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier...

  • Coffee Shop Manager

    2 weeks ago

    Fair Oaks Ranch, United States Wolf Music Company Full time

    Job DescriptionJob DescriptionWe are seeking an experienced and organized Coffee Shop Manager to oversee operations and manage staff in our new coffee shop Rhythm & Brews at Fair Oaks and 10. This is a small shop that will require development and growth of a small team. The Coffee Shop Manager is responsible for ensuring excellent customer service and...

  • RETAIL FRONT END SUPERVISOR

    2 weeks ago

    Porter Ranch, Los Angeles, CA 91326, USA, United States Burlington Full time

    Burlington - JobID: 218254 [Department Manager] As a Retail Front End Supervisor at Burlington, you'll: Supervise all store functions and associates while in the role of Manager on Duty; Maximize sales results through training, developing, and coaching direct reports; Promote safety for both customers and associates by adhering to company guidelines; Solve...

  • Relationship Banker

    2 weeks ago

    Foothill Ranch, California, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Automotive Sales Representative

    5 days ago

    Highlands Ranch, CO, United States ClearShift Full time

    "You have to understand my heart in order to understand why we've been successful" - Jeff VanderWal -Founder and President of ClearShift Founded in 2017, ClearShift set out to change the car buying experience and chart a new path in the automotive industry. And it's working. The only way we are a part of the automotive industry is that our business deals in...

  • Office Administrative Assistant

    3 days ago

    Highlands Ranch, United States Ramirez Hospitality Group Full time

    Benefits: Opportunity for advancement Training & development Role Title:  Office Administrative Assistant Core Values: Quality, Service, Cleanliness, Commitment, TeamworkRole Overview:As an Office Administrative Assistant at Ramirez Hospitality Group, you will play a crucial role in supporting the daily operations of our office...