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Junior Field Service Technician
3 months ago
Job Responsibilities:
- Install, maintain, and train customers on cutting-edge machinery at their sites across the USA, Canada, and Mexico.
- Troubleshoot, diagnose, and resolve customer/equipment issues with proficiency.
- Provide remote technical support to customers when not traveling.
- Maintain a high level of professional customer service in all interactions.
- Perform preventive maintenance and ensure optimal equipment performance.
- Collaborate effectively with team members and customers.
Requirements:
- Associate degree, certification, trade school diploma, or equivalent experience in Electrical/Mechanical/Automation/Automotive.
- Minimum 2 years of experience in a related field for high school diploma holders.
- Willingness to travel up to 70% of the time, including international travel (passport required).
- Ability to read blueprints, schematics, and understand mechatronics systems.
- Knowledge of mechanical, electrical/electronic, pneumatic components, and power tools in the CNC industry.
- Exceptional attention to detail, time management, and multitasking abilities.
- Strong communication skills, both verbal and written.
- Physical ability to lift, carry, bend, twist, and operate equipment as per job requirements.
Additional Details:
- Competitive base pay, overtime, and discretionary bonus.
- Generous paid time off and comprehensive benefits package.
- Extensive training and career growth opportunities.
- Diverse and inclusive work environment.
- Fast-growing North American business with a global presence.
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