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Field Services Technician

1 month ago

Wood River, United States Danta Technologies Full time

We're looking for a Field Services Technician. This offer is located in Wood River, IL/East Alton, IL and this position is required to be Onsite.

We need A Field Services technician to manage laptop, desktop and printer related issues at the East Alton Site.

Responsibilities:

Troubleshoot and resolve issues related to Office 365

Image and install software on Windows, and laptops/desktops

Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices

Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN

Identify and resolve hardware and software application conflicts

Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

Responsible for asset tagging and entering all incoming equipment into our asset management system

Collaborate with cross functional teams to properly onboard incoming new hires

Ensure that hardware is properly assigned and updated into our management system

Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.