Current jobs related to Dispatcher - Lancaster - Race Telecommunications LLC

  • Dispatcher

    1 month ago

    Lancaster, United States Race Telecommunications LLC Full time $18 - $24

    Job DescriptionJob DescriptionJob Title: DispatcherClassification: Full-Time, Non-Exempt, At-WillReports to: Dispatch ManagerDepartment: Customer SupportLocation: Onsite: Lancaster or Tehachapi, CA. Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations may be...

  • Dispatcher

    4 weeks ago

    Lancaster, United States Race Telecommunications LLC Full time $18 - $24

    Job DescriptionJob DescriptionJob Title: DispatcherClassification: Full-Time, Non-Exempt, At-WillReports to: Dispatch ManagerDepartment: Customer SupportLocation: Onsite: Lancaster or Tehachapi, CA. Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations may be...

  • Dispatch Lead

    3 weeks ago

    Lancaster, United States Race Telecommunications LLC Full time

    Job DescriptionJob DescriptionJob Title: Dispatch LeadClassification: Full-Time, Non-Exempt, At-WillReports to: Dispatch ManagerDepartment: Customer ServiceLocation: Onsite: Lancaster, CA or Tehachapi, CA Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations...

  • Dispatch Manager

    4 weeks ago

    Lancaster, United States Race Telecommunications LLC Full time $31 - $46

    Job DescriptionJob DescriptionJob Title: Dispatch ManagerClassification: Full-Time, Non-Exempt, At-Will Reports to: Director of Field OperationsDepartment: Customer SupportLocation: Onsite: Lancaster or Tehachapi, CA. Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other...

  • Technician II

    3 months ago

    Lancaster, United States City of Lancaster Full time

    Job DescriptionJob DescriptionClosing Date: Tuesday, October 8th at 9:00 PM [PST] OR Once Position is FilledPosition: Technician II-Police Dispatcher Department: Public SafetyHourly Range: $32.69-$41.72Classification: Full-Time Non-Exempt-Overtime Eligible Position Overview:The City of Lancaster Police Department is seeking dedicated and skilled Police...

  • Trucking Transportation Dispatcher

    4 months ago

    Lancaster, United States Cross Road Trucking Inc. Full time

    Job DescriptionJob DescriptionWork Performed: Dispatch company drivers to load facilitiesEnter truck, driver, and load information to software and spreadsheetsTrack loads and driversCommunicate with drivers at regular intervals throughout each jobIdentify potential service failures and works with the Drivers to resolve these problems. Communicate customer...

  • Dispatcher/Project Coordinator

    2 months ago

    Lancaster, United States Avery Partners Full time

    Job DescriptionJob DescriptionOur Client is seeking a Dispatcher for its Lancaster, CA location. The ideal candidate will have a minimum of 3 years’ experience supporting a project management team with administrative functions, managing multiple projects/tasks, and delegated duties. Resource must also be very proficient in Google Sheets, MS Office (Excel,...

  • Dispatch Coordinator Associate

    4 weeks ago

    Lancaster, United States Race Telecommunications LLC Full time $20 - $26

    Job DescriptionJob DescriptionJob Title: Dispatch Coordinator AssociateClassification: Full-Time, Non-Exempt, At-WillReports to: TBD Department: Customer SupportLocation: Onsite: Lancaster or Tehachapi, CA Location Status: Work will be primarily performed onsite in our office. Occasional trael to and work from other Race offices or other off-site locations...

  • Route Coordinator

    4 weeks ago

    Lancaster, Pennsylvania, United States MPW Industrial Services Full time

    Job Summary:As a Route Coordinator at MPW Industrial Services, you will play a critical role in ensuring the efficient delivery of our services to customers. Under the direction of the Route Manager, you will be responsible for performing dispatch functions that prioritize safety, efficiency, and customer satisfaction.Key Responsibilities:Create daily driver...

  • Porta Kleen Route Coordinator

    4 weeks ago

    Lancaster, United States MPW Industrial Services Full time

    Porta Kleen Route Coordinator Under the direction of the Route Manager and with safety, efficiency and customer service a priority, the Route Coordinator is responsible for performing the dispatch functions in a manner that will insure prompt, efficient delivery of Porta Kleen services to its customers. ESSENTIAL FUNCTIONS: 1. Create daily...

  • Logistics Planning Coordinator

    2 months ago

    Lancaster, United States Silvan Trucking Full time

    Job DescriptionJob DescriptionLogistics Planning ManagerLocation: Columbus, OHSilvan Trucking Company is seeking an experienced and motivated Logistics Planning Manager to join our team. This role requires a hands-on individual with a deep understanding of the trucking industry and day-to-day operations.Key Responsibilities:Develop and implement logistics...

  • CDL Truck Driver- Commercial

    4 weeks ago

    Lancaster, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. What is the value of a WM job? The value of a WM job is more than a paycheck. It's a way to create opportunities for...

  • Bakery Team Member

    2 weeks ago

    Lancaster, California, United States Vallarta Supermarkets Full time

    **Bakery Dispatcher Role**We are seeking a skilled Bakery Dispatcher to join our team at Vallarta Supermarkets. As a key member of our bakery department, you will be responsible for maintaining well-stocked display cases with a variety of breads, pastries, desserts, and cakes.**Key Responsibilities:**Maintain a clean and organized bakery environment,...

  • Dedicated Truck Driver

    3 weeks ago

    Lancaster, Ohio, United States Midwest Logistic Systems Full time

    Job SummaryWe are seeking a skilled Dedicated Truck Driver to join our team at Midwest Logistics Systems. As a Dedicated Truck Driver, you will be responsible for hauling automotive parts in dry van trailers with newer day cabs, working with onsite leaders and dispatch, and driving the same out-and-back dedicated route every day.Key ResponsibilitiesDrive a...

  • Midwest Logistics Systems Dedicated Shuttle Truck Driver Opportunity

    2 weeks ago

    Lancaster, Pennsylvania, United States Midwest Logistic Systems Full time

    Job SummaryWe are seeking a dedicated shuttle truck driver to join our team at Midwest Logistics Systems. As a shuttle truck driver, you will be responsible for hauling automotive parts in dry van trailers with newer day cabs, working with onsite leaders and dispatch, and enjoying a predictable daily home time work schedule.Key ResponsibilitiesDrive the same...

  • Helicopter Pilot

    4 days ago

    Lancaster, South Carolina, United States Med-Trans Full time

    Job Title: Rotor Wing PilotMed-Trans is seeking a skilled Rotor Wing Pilot to join our team of medical air transportation professionals. As a Rotor Wing Pilot, you will be responsible for safely transporting patients to and from medical facilities, working closely with a team of medical experts to ensure the highest level of care.Responsibilities:Ensure...

  • Bakery Team Member

    4 days ago

    Lancaster, California, United States Vallarta Supermarkets Full time

    **Bakery Dispatcher Role**We are seeking a skilled Bakery Dispatcher to join our team at Vallarta Supermarkets. As a key member of our bakery department, you will be responsible for maintaining well-stocked display cases with a variety of breads, pastries, desserts, and cakes.**Key Responsibilities:**Maintain a clean and organized bakery department, ensuring...

  • Bakery Team Member

    4 days ago

    Lancaster, California, United States Vallarta Supermarkets Full time

    **Bakery Dispatcher Role**We are seeking a skilled Bakery Dispatcher to join our team at Vallarta Supermarkets. As a key member of our bakery department, you will be responsible for maintaining a well-stocked display case with a variety of breads, pastries, desserts, and cakes.**Key Responsibilities:**Maintain a clean and organized bakery department,...

  • Seeking CDL driver for onsite position set schedule M-F HOME DAILY

    4 months ago

    Lancaster, United States Road Hogg Transport Full time

    Job DescriptionJob DescriptionCome work for a National recognized carrier of the year (2019, 2021). We are a family owned company looking for hardworking experienced drivers to join our team! We are looking to bring on both Owner Operators and Company Drivers.Whether you own your own truck or want to drive ours Road Hogg Transport is the place for you. We...

  • Aerial Medical Transport Pilot

    3 weeks ago

    Lancaster, South Carolina, United States Global Medical Response Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Helicopter Pilot to join our team at Global Medical Response Inc. As a Helicopter Pilot, you will be responsible for safely transporting patients to medical facilities, working closely with a team of medical experts to ensure the highest level of care.Key ResponsibilitiesAircraft Operations: Ensure...

Dispatcher

4 months ago

Lancaster, United States Race Telecommunications LLC Full time
Job DescriptionJob Description


Job Title: Dispatcher

Classification: Full-Time, Non-Exempt, At-Will

Reports to: Dispatch Manager

Department: Customer Support

Location: Onsite: Lancaster or Tehachapi, CA.

Location Status: Work will be primarily performed onsite in our office. Occasional travel to and work from other Race offices or other off-site locations may be required.


Beware of scams that target job seekers. Race Communications will never provide a job offer without a comprehensive interview process (including in-person or secure video conferencing), request sensitive information through unsecure platforms such as email or text messaging, require candidates to pay fees, or pressure candidates to act without careful consideration. You can get more information about Race Communications at Race.com or contact our recruiting team directly.

About Us:

As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won’t, serving over 30 communities across the state.

Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

Summary:

As a Dispatcher, you will play a crucial role in coordinating and optimizing the scheduling and assignment of service requests to our field technicians. Your strong communication skills and ability to manage real-time operations will be instrumental in ensuring timely response to customer service needs and maintaining a high level of customer satisfaction.

This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.

Qualifications and Experience:

  • Eligibility for US Employment without sponsorship
  • Minimum of 18 years of age
  • High School Diploma or GED or equivalent combination of education and experience is preferred
  • Valid CA driver’s license is required
  • Spanish bilingual skills are desirable
  • At least 1-2 years of experience in dispatch operations, preferably in the telecom industry
  • Proficiency in using dispatch software and tools, as well as basic computer skills, including data entry and file management
  • Knowledge of safety regulations and best practices for dispatch operations
  • Ability to work flexible hours, including evenings and weekends, as needed

Skills:

  • Excellent communication and interpersonal skills, with the ability to communicate effectively with customers, technicians, and other departments within the company
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple assignments simultaneously
  • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
  • Functional use of common office equipment, computers, and office software
  • Strong time management skills, with the ability to manage priorities and workflow
  • Commitment to accuracy and high standards for quality of work
  • Ability to work with all levels of team members and management
  • Excellent problem resolution and customer service skills
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Excellent verbal and written communication skills
  • Ability to work on complex projects with general direction and minimal guidance
  • Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
  • Good judgement with the ability to make timely and sound decisions
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Ability to effectively present information and respond to questions

Essential Duties and Responsibilities:

Service Request Management:

  • Receives incoming service requests from customers
  • Assigns appropriate technicians based on skills, availability, and location
  • Monitors technician status and keeps customers informed of ETA and service updates
  • Maintains accurate records of service calls, including details and technician information

Service Call Monitoring and Resolution:

  • Monitors service calls to ensure timely resolution and escalates issues as needed
  • Coordinates with other departments to meet service level agreements
  • Maintains records of technician availability and adjusts schedules when necessary

Dispatch Operations and Administration:

  • Performs administrative tasks related to dispatch operations (data entry, filing, report generation)
  • Ensures compliance with company policies and procedures related to service calls, technician safety, and customer service

Continuous Improvement:

  • Continuously monitors dispatch operations for opportunities to improve efficiency, quality, and customer satisfaction

Work Schedule and Availability:

  • Ability to work flexible hours, including evenings and weekends, as needed

Other duties as necessary may include but are not limited to:

  • Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal setting
  • Be available to participate in internal or external meetings, special functions, and professional development opportunities
  • Cross-train and share knowledge with other team members
  • Support routine tasks
  • Maintain a professional appearance, hygiene, and demeanor
  • Performs other related duties as assigned by management


As Part of Our Team, You Will Enjoy:

  • 100% Employer-paid medical, dental, vision, and life for all our employees
  • 401 (k) with 100% Employer-matched up to 4% of your annual income
  • Generous paid time off including sick, vacation, holiday and birthday pay
  • Company provided equipment including uniforms, safety, tools, vehicle, and tech
  • Free Race TV, highspeed internet, cable, and phone service where available
  • Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success

All offers of employment are contingent until all pre-employment requirements are met. These requirements, which vary by position, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.

All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices located in either Tehachapi, Yuba City, Chico, or South San Francisco, CA. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary; you may not work full 8-hour days and there may be off days. Applicants further than 50 miles from these training locations will be provided with necessary travel accommodations as part of the onboarding process. Applicants 50 miles or less from these locations will be considered regular commute. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date.

Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.

Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact recruiting@race.com to initiate the interactive process.

Updated: 06/2024