Terminal Duty Manager
3 weeks ago
Terminal Duty Manager
to join our team as soon as possible. You will be part of a quickly growing team, helping not only to create an attractive passenger terminal, but also to develop the Terminal Operator company with your expertise and personality.
Your Future Responsibilities
- Responsible for the day-to-day operations of Terminal A
- Ensure supervision, hands-on solutions and immediate reaction to a changing operational environment
- Lead Terminal Agents, Passenger Support Agents and Airside Supervisors during their shift
- Liaise with airport operations, as well as terminal stakeholders to ensure that any issues that may impact the daily operation may be resolved in a professional and timely manner
- Liaise and coordinate with PANYNJ and government agencies on operational requirements and priorities
- Provide shift briefing to Terminal Agents, Passenger Support Agents and Airside Supervisors
- Monitor and regulate adequacy of staffing levels
- Advise of and plan for special situations and irregular operations
- Manage and report any incidents or accidents
- Coordination with airlines and ground handling service providers on operational requirements and priorities
- Any other duties as required for operational reasons
- Degree in an aviation, transportation, or logistics related field, or 7+ years in equivalent work experience
- Willingness and ability to take ownership of operations and processes
- Ability to demonstrate integrity even in situations of high pressure
- Extensive experience with airport operations with special emphasis on passenger processing and service delivery
- Advanced computer skills (MS Office)
- Overall knowledge of the rules and regulations of airport and airline travel according to IATA regulations and recommended practices
- Understanding of airline passenger handling and ramp operations
- Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate
- Be a key part of building Munich Airports reputation in the US
- Fast-paced international working environment
- Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, Life Insurance, PTO
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.
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