Current jobs related to Director, Performance Improvement - Baltimore - University of Maryland Medical System

  • Performance Improvement Specialist

    4 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryThe Performance Improvement Specialist for Johns Hopkins Medicine is responsible for managing and facilitating the identification, implementation, and ongoing measurement of routine projects under direct guidance, which improve the effectiveness and quality of healthcare.Key ResponsibilitiesApply improvement methodology and change management...

  • director, office of performance

    2 months ago

    Baltimore, Maryland, United States State of Maryland - DGS Office of the Secretary Full time

    Introduction\rThe Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full...

  • Performance Improvement Specialist, OPS INTG

    2 months ago

    Baltimore, United States Johns Hopkins Medicine Full time

    YOU BELONG HERE What Awaits You? Career growth and development Employee and Dependent Tuition Assistance Diverse and collaborative working environment Affordable and comprehensive benefits package Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our...

  • Continuous Improvement Business Performance Leader

    4 weeks ago

    Baltimore, United States Perdue Farms Full time

    Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.SummaryThe Continuous...

  • Government Performance Improvement Specialist

    2 days ago

    Baltimore, Maryland, United States InsideHigherEd Full time

    About the RoleThe Bloomberg Center for Government Excellence at Johns Hopkins University seeks a highly skilled Senior Advisor to support senior government leaders in leveraging data to drive better outcomes for residents.This is a unique opportunity to join a team of experts in government, data, and performance practice, and contribute to the development...

  • Performance Improvement Specialist, OPS INTG

    1 month ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HEREWhat Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Director - School Improvement

    3 months ago

    Baltimore, United States Baltimore City Public Schools Full time

    Essential Functions Oversees the cross-office team responsible for the district-wide school improvement strategy development and its implementation. Leads the cross-office monitoring work for the lowest performing schools, (CSI and TSI). Directs assigned staff to ensure improvement strategy implementation with fidelity and in ways that are impactful for...

  • QUALITY IMPROVEMENT SPECIALIST

    3 weeks ago

    Baltimore, United States LifeBridge Health Full time

    QUALITY IMPROVEMENT SPECIALIST (RN) Baltimore, MD ...

  • QUALITY IMPROVEMENT SPECIALIST

    2 weeks ago

    Baltimore, United States LifeBridge Health Full time

    QUALITY IMPROVEMENT SPECIALIST (RN) Baltimore, MD ...

  • QUALITY IMPROVEMENT SPECIALIST

    2 weeks ago

    Baltimore, United States LifeBridge Health Full time

    QUALITY IMPROVEMENT SPECIALIST (RN) Baltimore, MD ...

  • RN Quality Improvement Leader

    3 days ago

    Baltimore, United States University of Maryland Medical System Full time

    Job Description I. General Summary Under limited supervision, plans, coordinates, leads, and monitors quality improvement initiatives within clinical service departments and across the UMMC Downtown campus ("organization"). Communicates with organization leadership (Directors, Chairs, VPs, SVPs), clinical teams and other departments (Performance Innovation,...

  • Senior Quality Improvement Leader

    7 days ago

    Baltimore, United States The University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located...

  • Senior Quality Improvement Leader

    7 days ago

    Baltimore, United States The University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located...

  • Senior Quality Improvement Leader

    7 days ago

    Baltimore, United States The University of Maryland Medical System Full time

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located...

  • Senior Quality Improvement Leader

    2 months ago

    Baltimore, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...

  • RN Quality Improvement Leader

    1 month ago

    Baltimore, United States University of Maryland Medical System Full time

    Job DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...

  • Quality Improvement Team Leader

    2 weeks ago

    Baltimore, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on U.S. News & World Report’s Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can...

  • Quality Improvement Team Leader

    16 hours ago

    Baltimore, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on U.S. News & World Report's Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can continually...

  • Quality Improvement Team Leader

    2 weeks ago

    Baltimore, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on U.S. News & World Report’s Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can...

  • Quality Improvement Team Leader

    1 day ago

    Baltimore, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on U.S. News & World Report's Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can continually...

Director, Performance Improvement

2 months ago

Baltimore, United States University of Maryland Medical System Full time
Job DescriptionJob DescriptionCompany Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Job Description

​​​​​​

General Summary

Under general supervision, provides leadership, oversight, coordination, and assistance for System-led performance improvement, program management and project management across all System entities. Responsibilities include supervising process improvement and project management team members and facilitating process improvement teams. Has oversight for monitoring and measuring improvement team results; ensures development of standards and benchmarking and best practice applications to support improvement at the team and organizational levels. Develops and manages comprehensive projects and programs to meet the organizational development needs, including education, training, development, care delivery, patient experience, finance, and efficiency, supporting leaders at all levels. Develops and maintains relationships with front-line staff, mid-level management, and senior leaders at both the System and local hospital level.

Principal Responsibilities and Tasks

  1. Organizational Leadership: Provides leadership, support, oversight, and coordination for the hospital-level clinical improvement program. Plans additional performance improvement initiatives consistent with the UMMS/germane strategy, annual operating plan priorities, and other critical business processes. Assembles multidisciplinary performance improvement and program management teams and assigns needed consultants. Coaches, mentors, facilitates and guides teams and hospital-based performance improvement staff. Partners with Physicians, Nursing, Finance, outside consultants, and others to develop comprehensive process improvement and performance excellence system.

 

  1. Project Management: Displays budgetary discipline, ensuring PI/PM Team projects, task forces/work groups have a project management plan with clearly defined beginning/end dates, as well as clearly defined deliverables with transition plans to stakeholders. Facilitates using project management tools, i.e., Gantt Chart / Excel Project Management tools, to manage project start/end dates, forecasting activities, timeliness of project deliverables, and expected reporting to appropriate committees. Utilizes standard project management methodologies to adhere to expectations. Provides overall strategic direction and governance for the project by establishing strategic priority standards, processes, and tools to facilitate project management and implementation. Coordinates and oversees project management resources to ensure appropriate allocation to facilitate projects—tracks and monitors projects to achieve organizational goals and objectives.

 

  1. Change Leadership: Supports the structure, organization, and culture for continuous quality and operations improvement. Initiates and facilitates redesign and process improvement strategies for strategically essential organizational priorities. Creates detailed, comprehensive project and action plans and timelines to ensure successful execution of programs. Develops quantifiable metrics to measure return on investment (ROI) and effectiveness. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Acts as a consultant and advisor to leadership to build consensus and support for process improvement initiatives at a managerial level. Researches and remains current on process improvement opportunities and methodologies appropriate for a healthcare environment. Provides training and education to support process improvement initiatives in the organization. Consults with organizational learning and development and designs educational curriculums and programs to support leadership, medical staff, and employee education and training to participate in process improvement initiatives. Mentors and supports performance improvement staff and other organizational leaders and change efforts to support their development and improvement efforts. Assists leaders and teams to facilitate major change and organizational improvement.

 

  1. PI Efficiency and Effectiveness: Utilizes accepted methodologies, i.e., A3, PDCA (with rapid cycle tests of change), RCA, FMEA, Fishbone, other quality tools, etc., to improve PI efficiency and effectiveness. Ensures hospital teams/service line leaders develop/implement actionable plans for targeted quality measures. The follow-up is to ensure the sustainability of improvements, moving the metric into “stable monitoring mode” when appropriate with routine, scheduled oversight. Facilitates proactive risk reduction teams utilizing Failure Mode Effects Analysis (FMEA) methodologies.

 

  1. Process Improvement Leadership: Expert on performance improvement tools and techniques. Leads and facilitates process improvement teams to achieve significant quality improvement and business results, giving them ownership of changes. Works with executive champions and physician leaders to enable performance improvement teams and achieve timely results consistent with strategic and operational goals and to create a charter focused on group process steps, meeting planning, and results with specific timelines and goals for the team. Provides just-in-time training on process improvement tools and techniques to support executive champions, leaders, and performance improvement teams. Acts as a coach and advisor to the executive champions and leaders on processes and approaches to accomplish goals and achieve results. Keeps the executive champion, leader, and performance improvement team on track with timelines and expected results based on the charter. Collects and analyzes data to evaluate operational difficulties and makes recommendations to solve problems. Identifies inefficiencies and analyzes and reports solutions to correct inefficiencies. Coordinates staff and resources in reporting and non-reporting relationships.

 

  1. Technology and Infrastructure Development: Works directly with UMMS/UMMC Information Systems to translate process analysis models into technology system requirements and design specifications; communicates with Electronic Health Record system and other technology developers and users to drive technology enablers supporting sustained performance improvement.
Qualifications

Education and Experience

  1. Master’s Degree in Engineering, Health Care Administration, Business, or related field required
  2. Certification / Licensure / Registration
    1. Lean or TPS required
    2. Six Sigma Black Belt Certification required
    3. Proven Project Management leadership experience or Professional Certification required
  3. Experience
    1. 6-8 years’ experience in leadership and management required
    2. 4-6 years of healthcare experience is required
    3. 4-6 years of training in continuous quality improvement and process management is required
    4. 4-6 years’ experience facilitating process improvement teams/role as a change agent required
    5. 4-6 years’ experience in teaching and instruction required
    6. 4-6 years hands-on experience with process improvement methodologies and approaches at an organizational level require

Knowledge, Skills, and Abilities

  1. Strong Verbal Communications Skills,
  2. Strong Written Communications Skills,
  3. Excellent Interpersonal Skills,
  4. Computer skills: Access, Excel, PowerPoint, MS Word - Intermediate Level,
  5. Excellent Organizational Skills,
  6. Ability to lead, coach, and persuade others as needed to accomplish projects,
  7. Knowledge and experience with rapid cycle performance improvement,
  8. Ability to work with statistical concepts and analysis,
  9. Knowledge of organization and leadership development concepts and tools.


Additional Information

.