Customer Success

2 weeks ago


Orem, United States REDX Full time
Job DescriptionJob Description

If you're looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us.

We're a local tech company that helps small business owners build successful careers. Our team specifically helps identify why some customers are having a rough time so we can help them succeed in their business with our software.

Even with our 9.7 customer satisfaction score, at times customers get stuck. You will help them get set up, understand the software and troubleshoot any issues that may come up.

As long as you are ready to learn, we will train you on all the tech stuff, how to be comfortable mentoring our customers, helping them brainstorm how to better implement our products into a broader business strategy.

Compensation & Benefits

  • $16-$18 per hour based on experience
  • Mentorship and career development (whether you want to stay in tech or not, we'll help you get there)
  • Paid time off
  • Great shift options and hours (you'll never have to work nights or weekends)
  • Amazing Medical, Free Dental and Vision plans
  • 401K Plan with Corporate Match
  • Company and team meals and activities

Responsibilities:

  • Consult and mentor our customers via phone, chat, and email
  • Educate and train our customers to effectively utilize our products
  • Troubleshoot and solve customer issues using creativity and ingenuity
  • Remain committed to resolving the customer's concerns
  • Take proactive initiative to create an exceptional customer experience

You will join a team who:

  • Knows how to own and solve problems without the need to always involve a manager
  • Are self-motivated and never need to be micromanaged
  • Thrive on taking ownership and can see things through
  • Can confidently guide and educate our customers on how to find success using our products
  • Take pride in exceptional customer service
  • Want to use their experience to make a difference in a growing company

**This is an in-office position.


REDX is a SaaS-based software company that helps real estate professionals build their businesses. We provide the highest-quality software and lead data for prospecting and empower agents with the best practices for acquiring new clients.



Job Posted by ApplicantPro

  • Customer Success

    2 weeks ago


    Orem, United States REDX Full time

    If youre looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us. Were a local tech company that helps small business owners build successful careers. Our team specifically helps identify why some customers are having a rough time so we can help them succeed in...

  • Customer Success

    5 days ago


    Orem, United States REDX Full time

    If you're looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us. We're a local tech company that helps small business owners build successful careers. Our team specifically helps identify why some customers are having a rough time so we can help them succeed in...

  • Customer Success

    4 days ago


    Orem, United States REDX Full time

    If you're looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us. We're a local tech company that helps small business owners build successful careers. Our team specifically helps identify why some customers are having a rough time so we can help them succeed in...


  • Orem, United States Silicon Slopes Full time

    **Job Description** If youre looking for an awesome job that pays between $16-18/hour with upward mobility, solid benefits, and a positive work environment, apply to work with us. Seriously. Come join a team made up of hard working, intelligent people who have positive attitudes and care about the quality of their work. If that sounds like you, youll love...


  • Orem, United States Therapy Brands, Inc. Full time

    ** Customer Care Specialist** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO01739 Showing 1 location **Job Details** **Description** The Customer Care Specialist is the second escalation point within the Customer Care Team for issues that cannot be resolved. In this role, you are a subject matter expert in our products, and youre...


  • Orem, United States Cozy Earth Full time

    Job DescriptionJob DescriptionCozy Earth in Vineyard, UT is looking to hire a full- or part-time Customer Service Representatives to help support our customers with our luxury home and apparel products. Do you have a customer service mindset and enjoy learning new skills? Are you looking to launch a successful career in the e-commerce industry? Would you...


  • Orem, United States Ion Solar Full time

    Job Details Job Location UT Corp - Orem, UT Position Type Full Time Salary Range $15.00 - $18.00 Hourly Description ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for...


  • Orem, United States Goodearthmarkets Full time

    **Cashier / Customer Service** Orem, Utah Minimum Experience **Entry-level** Compensation **$10-$12 per Hour DOE** Good Earth Markets is expanding and we want you to join us! We are a local natural foods store with locations throughout Utah. As a locally-owned business for nearly 50 years, our mission is to empower a better life for individuals and...


  • Orem, United States Ion Solar Full time

    Job DetailsJob Location UT Corp - Orem, UT Position Type Full Time Salary Range $15.00 - $18.00 Hourly Description ION Solar is one of the nation's fastest-growing, full-service residential solar companies. With offices in eight states across the country and a growing workforce of over 700 employees, ION Solar is providing a simple, affordable way for...

  • Customer Care Manager

    3 weeks ago


    Orem, United States Sunergy Full time

    Job DescriptionJob DescriptionJob Title: Customer Care ManagerLocation: Mouth of Provo Canyon (727 1550 E, Orem, UT 84097)Company: Sunergy SolarAbout Us:Founded in 2005, Sunergy is a vertically integrated residential solar company. We are in the energy efficiency business, not just solar, with licenses to install A/C units, roofs, and backup generators....


  • Orem, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...


  • Orem, United States Quick Quack Car Wash Full time

    Job Type Full-time Description Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team! Quick Quack is recognized as "The Best and Favorite" car wash in every community in which a Quick Quack Car Wash can be found. And we're still growing! **Quick Quack has also been recognized as a leading environmentally...


  • Orem, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsOrem, UT, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011860 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about...


  • Orem, United States Squeeze Media Group Full time

    **Customer Support Representative in Orem - HIRING NOW Flexible Schedules** Lead Team Orem, Utah Minimum Experience **Entry-level** Compensation **$14-$18+/hr average pay** Earn between $14 and $18+ per hour! * Make outbound calls (warm leads, NO cold-calling) to ask qualifying questions to find the best way to help our customers * Hold a real customer...

  • Technician Scheduler

    2 weeks ago


    Orem, United States Expert Services - Plumbing, Heating, Air & Electrical Full time

    Job DescriptionJob DescriptionAttention all go-getters seeking a career that will ignite your passion and appreciation for making a difference! Look no further than Expert Services - Plumbing, Heating, Air & Electrical! We are thrilled to offer an incredible opportunity as a Service Dispatcher - Client Care Assistant. Get ready to be captivated by an...


  • Orem, UT, United States Saela Full time

    In an Outside Sales Representative position, you will have a small daily route where you will be treating customers' homes with various pest control treatments, techniques, and inspections while providing exceptional customer service. Our Outside Sales Representatives will look for new opportunities to grow our customer base while also ensuring our current...


  • Orem, United States Fastenal Full time

    Job Description Fulfillment Specialist 1355 W 800 N, Orem, UT 84057 UTLIN Public Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week OVERVIEW: Embark on your journey as a Part-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading...

  • Account Manager

    4 weeks ago


    Orem, United States Avetta Full time

    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in...


  • Orem, United States Fastenal Full time

    Job Description Fulfillment Specialist 1355 W 800 N, Orem, UT 84057 UTLIN Public Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week OVERVIEW: Embark on your journey as a Part-time Fulfillment Specialist, where you'll take charge of delivering excellence by replenishing inventory solutions and managing our industry leading...


  • Orem, United States Luxottica Group Full time

    Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear. MAJOR DUTIES AND RESPONSIBILITIES Consistently deliver sales plan Sales Associate, Sales, Customer Experience, Associate, Retail