Assistant Director, Graduate Admissions

4 weeks ago

West Hartford, United States University of Saint Joseph Full time
Job DescriptionJob Description

Under the direction of the Director of Admissions and working collaboratively with School Deans, Program Directors, and Graduate Faculty, the Assistant Director of Graduate Admissions is responsible for implementing enrollment management best practices and admissions strategies to meet the University’s new graduate student enrollment goals. The position is responsible for assisting the Director of Admissions with implementing a strategic outreach and recruitment plan for graduate student populations.

  • Assists and supports the Director of Admissions with developing, implementing and evaluating recruitment strategies for graduate students.
  • Reviews admissions, scholarship and recruitment information available at USJ’s web site and in print material and monitors relevant information from other sources.
  • Collaborates with the Office of Marketing and Communications to develop, implement and evaluate recruitment strategies and resources.
  • Partners with graduate program directors and other student and enrollment services staffs to support graduate students from inquiry through matriculation; serves on enrollment-related committees and projects, as assigned
  • Plans, coordinates and participates in recruitment/admission programs, yield events, and information sessions.
  • Identifies opportunities to recruit off-site and collaborates with departments and schools to arrange funding. Travel, as assigned.
  • Clearly, accurately, and enthusiastically articulates information about the University and its programs, admission criteria, cost of attendance and aid. Assess individual student needs and, through multi-channel approaches, develops tactics to provide students with essential information.
  • Responsible for successfully moving students through stages of admission funnel, evaluates applications, processes admissions materials, makes recommendations regarding admissions and scholarship on behalf of the University, and captures all information accurately into USJ’s database Conducts market research to be current with target populations, trends and best practices.
  • Utilizes varying technologies (CAS application systems) and CRM system (Slate) to engage and track prospective students, conduct recruitment data analysis, manage contacts, generates reports and communicates with students.
  • Represents the University and the Office of Admissions with the highest degree of professionalism through an array of outreach, programs and activities, and fosters strong professional relationships with partner institutions and organizations.
  • Working with the Director of Admissions, collaborates and support outcomes-based new student orientation and onboarding programs.
  • Performs other related duties, including work with undergraduate populations, as assigned.
Education & Experience
  • Bachelor’s degree required, Master’s degree preferred.
  • 1-3 years of experience in higher education in the areas of enrollment management, recruitment, admission, marketing or related experience required.
  • Database management and technology experience in higher education and familiarity with best practices required. Experience with Slate, Jenzabar preferred.
  • Prior experience in sales or customer service in a fast-paced environment preferred.
  • Travel, evening and weekend work required.

Other Qualifications

  • Engaging personality, friendliness, enthusiasm, sense of humor, positive attitude, persistence, and passion for the work.
  • Well-organized, accurate, effective, and creative multi-tasker, time-manager, problem solver, and “people person” who is also customer service-oriented and pays attention to detail, is able to prioritize and manage complex projects and priorities, and works with a sense of urgency.
  • Able to function independently while operating effectively within a team in a fast-paced, customer service environment with patience; flexibility; a positive attitude; and strong organizational, file management, analytical, decision-making, interpersonal, diplomatic, negotiation, leadership, sales, and customer service skills.
  • Able to prioritize, balance, and manage a high volume of work and complex projects and initiatives.
  • Proficient computer skills, including working with Windows, Microsoft Office Suite, the Internet, and other programs as needed. Familiarity with specific Slate CRM System and Jenzabar Student Information System, which is used by the University and the Office of Admissions, is a plus.
  • Excellent oral and written communication skills and the ability to communicate and to work comfortably with students, colleagues, and internal and external constituents, including diverse populations
  • Professional, courteous demeanor and appearance and the ability to work professionally with students, faculty, staff, and administration and to professionally represent the University to the public.
  • Demonstrated ability to recognize and appropriately handle matters of a confidential nature.
  • Commitment to the mission of the University of Saint Joseph and the ability to articulate and advance the mission of the University centered on Mercy values.
  • Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
  • Must have a valid driver’s license and the ability to travel using a personal and/or rental car for recruiting purposes.

NON-DISCRIMINATION & TITLE IX INFORMATION

ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES INFORMATION

The University of Saint Joseph believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from different socioeconomic backgrounds, women, LGBTQ+ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.


Application Instructions:

Persons interested in the above position should apply online. Please submit:

  • Resume/Curriculum Vitae
  • A cover letter

The University of Saint Joseph is an Equal Opportunity/Affirmative Action Employer.

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