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Service Desk Coordinator

3 months ago

Las Vegas, United States Paul Mitchell Schools Full time
Job DescriptionJob Description

Paul Mitchell The School Las Vegas is seeking a Full-Time qualified Service Desk Coordinator to join our family Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members. We also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, fashion shows, photo shoots and much more.

Service Desk Coordinator Role

The Service Desk Coordinator is professional and has sales and customer service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous customer service, as well as experience with sales. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required:

  • Experience in guest service
  • Excellent organization, coaching, and communication skills
  • Skills in supervision, teamwork, documentation, and return on investment
  • Solid work history with verifiable references
  • Passion for the beauty industry
  • Honesty and professionalism
  • Previous cash management and balancing cash drawers
  • Experience in handling high volume phone calls preferred
  • Experience with Meevo booking system is a bonus

Paul Mitchell The School Las Vegas is an equal opportunity employer.


NOTICE OF NON-DISCRIMINATION

[SCHOOL NAME] ("School") does not discriminate on the basis of protected class status, including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the School's Title IX Coordinator, the U.S. Department of Civil Rights, or both. The School's Title IX Coordinator is:

[INSERT NAME, Office Address, Email Address,and Telephone]

The School's Protected Class Non-Discrimination Policy and Grievance Procedures can be located here [INSERT LINK TO POLICY AND PROCEDURES].

To Report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please contact the Title IX Coordinator through one of the above methods (telephone, email, or in person at their office).



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