Director of Operations | Full-Time

4 weeks ago

Mineola, United States Nao Medical Full time
Job DescriptionJob Description


Nao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form the foundation of our patient-centered approach.


Job Summary

Join our team as a Director of Operations who will be responsible for overseeing various aspects of operations, including personnel management, process improvement, financial management, and communication with stakeholders.


Roles & Responsibilities

Supervisory Responsibilities:

  • Participates in the hiring and training of departmental managers.

  • Organizes and oversees the work and schedules of departmental managers.

  • Conducts timely and constructive performance evaluations.

  • Handles discipline and termination of employees as needed and in accordance with company policy.


Establishing Metrics and Guidelines:

  • Establishes quantitative and qualitative metrics, guidelines, and standards to evaluate the company's efficiency and effectiveness.

  • Identifies opportunities for improvement based on these metrics.


Business Procedure Analysis:

  • Reviews, analyzes, and evaluates existing business procedures.

  • Identifies areas where policies and procedures can be improved to enhance day-to-day operations.


Implementing Policies and Procedures:

  • Implements new policies and procedures aimed at improving operational efficiency and effectiveness.

  • Ensures compliance with relevant regulations and standards.


Financial Management:

  • Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.

  • Ensures that financial goals set by departmental and company leadership are met.


Communication and Coordination:

  • Communicates new directives, policies, or procedures to managers and staff.

  • Coordinates efforts among operations, engineering, technology, and customer service divisions to ensure smoother workflow and more cost-effective business processes.


Skills and Qualifications

  • Minimum: Bachelor’s degree in Healthcare Administration, Public Health, Social Work, Business Administration, Economics, Industrial Engineering, or related field

  • Preferred: Master’s degree in Healthcare Administration, Public Health, Social Work, Business Administration, Economics, Industrial Engineering, or related field.

  • Five (5) years of relevant experience in the management.

  • Proficient knowledge of HIPAA regulations, medical terminology, and basic clinical procedures.

  • Bilingual skills (Spanish and English) are preferred but not required

  • Experience in using electronic medical records like ECW.

  • Knowledge of health systems operations, health policy, and/or health care contracting

  • Expert team management and facilitation skills

  • Advanced written and verbal communication skills

  • A high degree of professionalism and competency in dealing with a variety of individuals

  • Demonstrated ability to lead diverse teams to achieve outcomes as well as form and maintain collaborative relationships

  • Ability to independently organize and prioritize work

  • Skilled in conflict management

  • Ability to identify data needed for both assessment and decision-making purposes

  • Ability to deploy appropriate data sources, analysis methods, and effective communication of analytical results

  • Demonstrated ability to develop, implement, and evaluate population health programs

  • Demonstrated project and portfolio management skills

  • Must be willing to travel for meetings

  • Articulates and presents data, information, and ideas in a clear and concise manner

  • Creates an environment that encourages diverse opinions, recognizes differences, and incorporates them into processes and services.


Benefits (Ful-Time):

  • Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents

  • Paid Family and Disability Leave*

  • FMLA*

  • 401K Retirement Plan*

  • Paid Time Off (PTO)

  • Free care for you and discounted care for your family at all Nao Medical locations

  • Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth

  • Hybrid set-up (combination of office and work-from-home)


At Nao Medical, we take pride in our innovative solutions. By leveraging technology, we strive to ensure that each patient receives personalized attention and achieves the best possible outcomes.

Nao Medical is an equal-opportunity employer, celebrates diversity, and is committed to building an inclusive environment for all employees and patients.


Send in your application “NAO” and join us in our mission to revive a human-centered approach to healthcare.

  • Director of Operations | Full-Time

    5 days ago

    Mineola, United States Nao Medical Full time

    Nao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form the foundation of our...

  • Director of Operations | Full-Time

    2 weeks ago

    Mineola, United States Nao Medical Full time

    Nao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form the foundation of our...

  • Director of Operations | Full-Time

    1 week ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionNao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form...

  • Chief Operations Officer

    3 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Chief Operations Officer

    4 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Director of Revenue Cycle Management | Full-Time

    1 day ago

    Mineola, United States The Ladders Full time

    Nao Medical is a tech-enabled multi-specialty practice operating across multiple locations in New York. With a focus on delivering quality and comprehensive patient care, we offer a range of services including in-person visits, virtual appointments, and home visits. Our core values of respect, clarity, and thoughtfulness form the foundation of our...

  • Operation Assistant

    14 hours ago

    Mineola, United States Nature Major Inc. Full time

    We are searching for an outstanding Operation Assistant to join our operation team. This Operation Assistant will report to Operation Director and work closely with managing team to ensure that the business operates efficiently. The job responsibilities include operation data analysis, digital marketing, logistics coordinate, and customer...

  • Project Coordinator, Part Time

    4 weeks ago

    Mineola, United States NYU Langone Health Full time

    **NYU Langone Hospital-Long Island** is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient...

  • Office Assistant | Full-Time

    3 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Office Assistant | Full-Time

    4 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Office Assistant | Full-Time

    1 week ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Assistant Director of Planning

    2 months ago

    Mineola, United States NYU Langone Health Full time

    **NYU Langone Health** is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU...

  • Part-Time Ombudsman

    1 month ago

    Mineola, United States Family and Children's Association Full time

    Part-Time Ombudsman The Opportunity The P/T Ombudsman will empower, educate and advocate for residents living in long term care and adult care facilities. Responsibilities + Visit facilities that do not have an ombudsman assigned to it to ensure residents have access to an ombudsman. + Obtain NYS Ombudsman Certification ASAP upon hire. Complete all...

  • Part-Time Ombudsman

    1 week ago

    Mineola, United States Family and Children's Association Full time

    Part-Time Ombudsman The Opportunity The P/T Ombudsman will empower, educate and advocate for residents living in long term care and adult care facilities. Responsibilities + Visit facilities that do not have an ombudsman assigned to it to ensure residents have access to an ombudsman. + Obtain NYS Ombudsman Certification ASAP upon hire. Complete all...

  • Medical Director

    3 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Medical Director

    3 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • Medical Director

    4 weeks ago

    Mineola, United States Nao Medical Full time

    Job DescriptionJob DescriptionBenefits: Medical plan, HSA, Dental and vision insurance, Paid Time Off (PTO), Flexible scheduleNao Medical is a tech-enabled multi-specialty practice revolutionizing healthcare. Operating across multiple locations in New York, Nao Medical is committed to providing comprehensive and high-quality patient care through in-person...

  • GI Technician Endoscopy

    2 months ago

    Mineola, United States NYU Langone Health Full time

    We have an exciting opportunity to join our team as a GI Technician-Endoscopy- Full Time, Day. In this role, the successful candidate Responsible for preparing the procedure room. Facilitates the availability of all equipment for both advanced and routine endoscopic procedures. Provides safe, therapeutic, age-specific care under the direction of the...

  • GI Technician Endoscopy

    1 week ago

    Mineola, United States NYU Langone Health Full time

    We have an exciting opportunity to join our team as a GI Technician-Endoscopy- Full Time, Day. In this role, the successful candidate Responsible for preparing the procedure room. Facilitates the availability of all equipment for both advanced and routine endoscopic procedures. Provides safe, therapeutic, age-specific care under the direction of the...

  • Project Director

    4 days ago

    Mineola, United States STV Group Full time

    STV is a leading, award-winning professional firm offering engineering, architectural, planning, environmental and construction management services. We consistently rank among the country's top 25 firms in education, corrections, highways, bridges, rail and mass transit. Throughout the United States and in Canada, STV’s professional, technical and support...