Client Service Representative
4 weeks ago
Dont wait, take the next step in your career today Randall Rubeis- Farmers Insurance Agency in MAGNOLIA, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Client Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Client Engagement: Serve as a primary point of contact for our clients, ensuring prompt and professional assistance.
Policy Management: Process policy changes, updates, and assist with policy renewals.
Answer Inquiries: Address client inquiries related to insurance coverage, claims, and billing.
Problem Resolution: Investigate and resolve client concerns or issues, providing accurate and timely solutions.
Documentation: Maintain accurate client records and documentation in our systems.
Requirements
**Please complete assessment in order to be considered***
A Property & Casualty Insurance license is required.
Customer Service Skills: Strong customer service skills with a friendly and inviting demeanor.
Communication Abilities: Excellent verbal and written communication skills.
Attention to Detail: High level of accuracy and attention to detail in managing client information.
Organizational Skills: Effective time management and organizational skills to handle multiple tasks efficiently.
Team Player: Ability to work collaboratively within a team environment.
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