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Front Office Associate

3 months ago

Wheaton, United States Arch Dental Full time
Job DescriptionJob Description

Our modern dental practice is in search of a friendly and organized Front Office Associate to be the first point of contact for our patients The ideal candidate will have excellent communication skills, a patient-focused attitude, and the ability to manage multiple tasks efficiently. In this role, you will greet patients, schedule appointments, handle billing inquiries, and ensure that the front office operates seamlessly. If you are a proactive team player with a knack for making people feel welcome and valued, we invite you to apply and join our vibrant team.

Benefits for the Front Office Associate:

  • Employee dental work

  • Paid time off

  • Paid vacation days

  • Paid holidays

  • Training on-site

  • CE credit reimbursement

Schedule for the Front Office Associate:

Note: the Front Office Associate must be in 30 minutes before patient care hours and leave within the hour at the end of the day:

  • Monday: 9AM - 5PM

  • Tuesday: 12PM - 8PM

  • Wednesday: 12PM - 6PM

  • Thursday: 7AM - 3PM

  • Friday: 9AM - 2PM (negotiable hours)

  • Saturday - Sunday: CLOSED

Requirements and Responsibilities for the Front Office Associate:

  • At least 2 years of Dental Front Office experience

  • Treatment planning and Insurance Verification

  • Have a positive attitude, be polite, and smile

  • Welcome and greet patients.

  • Schedule patients

  • Maintain the schedule

  • Check-in and check-out patients

  • Run reports in Eaglesoft at the end of each day

  • Goal oriented

  • Have excellent communication skills

  • Proficient ability to prioritize tasks throughout the day