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Technical Service Representative

5 months ago

Schaumburg, United States INX International Ink Co. Full time
Job DescriptionJob DescriptionCompany Description

In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make.  We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company

INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more. 

Investing in and protecting our employees is the key to our success.  Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members. 

We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.

Join us in coloring a safe and sustainable future

Job Description

We are seeking a Technical Service Representative (Liquid Water) to work with us. This person will report to the Technical Service Director for performance of assigned functions.  Will be responsible for the entire US.  Home base is open but targeting any of the following areas, South/Southeast, North East, West Coast (PNW more specifically). Travel domestically up to 50%. As a Tech Service Representative, you will be responsible for:

  • Performing Technical Service at customer locations
  • Controlling Work-off, press-side technical support, housekeeping and monthly reporting
  • Handling Inventory management and record-keeping
  • Following all safety requirements
  • Dispensing inks, performing color matches, supporting/training ink room staff
Qualifications

To perform your job as expected, you will be required to:

  • Have a High School graduate or G.E.D. equivalent
  • Must be able to pass a color vision test
  • Have the ability and willingness to travel
  • Be able to match colors effectively
  • Demonstrate excellent customer service skills
  • Effectively communicate with peers and customers
  • Have excellent written, reading comprehension and basic math skills
  • Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

  • Associate degree from 2-year college or trade school
  • Previous ink inplant experience
  • SAP experience and proficient with Microsoft Suite programs.
  • 3-5 years in the ink industry and experience in commercial printing


Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture.   Embark on your Colorful Career with us

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.