Gift Coordinator

1 month ago

Dallas, United States Commemorative Air Force Full time
Job DescriptionJob DescriptionDescription:

Job Title: Gift Coordinator

Department: Development

Location: Commemorative Air Force Headquarters.5661 Mariner Dr, Dallas, TX 75237

Remote work allowed: No


The National Headquarters of the Commemorative Air Force, located at the Dallas Executive Airport in Dallas, Texas, is seeking a full-time Gift Coordinator.


This position is civilian and does not require military service or enlistment.

Who We Are:

Founded in 1957, the Commemorative Air Force (CAF) is a 501(c)(3) non-profit dedicated to preserving and showcasing vintage military aircraft, as well as educating the public about the significance of its aircraft, the historical events they participated in, and the people they represent. The organization frequently hosts events that celebrate the contributions of military personnel, offering them the opportunity to share their stories and experiences. The CAF also operates numerous educational programs, including airshows, school visits, and museum exhibitions. By connecting veterans with the public, the CAF fosters a deeper appreciation for their service and ensures their legacies are preserved for future generations.

Job Summary:

Join the dynamic Development Team as a Gift Coordinator. Your contributions will directly impact the CAF’s annual fundraising campaigns, foundation and corporate giving initiatives. The Gift Coordinator processes, acknowledges, and reports gifts while maintaining accurate donor and supporter information using the Raiser’s Edge database. Assists the Finance Department in reconciling donation records, as needed. Updates email addresses and contact information in MailChimp or other email marketing tools. Responsible for handling fundraising fulfillment inquiries, coordinating responses with CAF Headquarters, and directing mail vendor, as appropriate. Conducts regular communication with donors on pledge commitments to ensure timely pledge payments. Responds, as appropriate, to supporter and donor inquiries. Maintains a historical record of direct mail packages for reference by CAF staff. Supports fundraising and donor events. Provides back-up to other members of the Development Team, including being cross trained on key activities to ensure continuity. Performs other duties as assigned. This position reports to the Philanthropy Director.

Requirements:

Duties & Responsibilities:

· Coordinate the processing of incoming gifts and donations according to established protocols. Responsible for entry of gifts, pledges, and payments into Raiser’s Edge.

· Work with confidential information in a professional and responsible manner.

· Make changes to contact information and mailing lists quickly and accurately.

· Handle fulfillment in an organized and efficient manner.

· Field calls from donors and act as first point of contact for donor questions concerning their philanthropy. Demonstrate exemplary customer service in all exchanges.

· Produce donor, gift, and revenue reports, lists, merge files, and labels as required.

· Update and maintain gift processing procedures.

· Track direct mail packages.

· Provide support for CAF activities and events, such as CAF Conference and other events.

· Be sufficiently knowledgeable about CRMs to answer inquiries from the Development team about prospects, gifts, and pledges within our database.

· Performs other duties as assigned.

Qualifications:

  • High School Graduate, some college and/or database experience preferred.
  • Experience with Client Resource Management (CRM) databases, especially Raiser’s Edge, a plus.
  • Collaborative approach to teamwork.
  • Must be able to handle multiple projects simultaneously and meet deadlines in a fast-paced environment.
  • Ability to operate independently on routine activities, exercise sound judgment, and maintain confidentiality.
  • High level of poise and professionalism, including follow-through and attention to detail.
  • Familiarity and basic knowledge of fundraising.

· A customer service approach and the ability to demonstrate flexibility and problem-solving skills.

  • Computer literacy. Proficient knowledge and use of Microsoft Office (Word, Excel, PowerPoint, Outlook) required.
  • High level of enthusiasm, initiative, motivation, and self-direction.
Benefits:

&degree; Health, Vision, and Dental Insurance paid 100% for employee

&degree; Life insurance, long-term, and short-term disability paid 100% for employee

&degree; Retirement plan matching

&degree; Paid time off

&degree; Parental leave

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

The Commemorative Air Force is the world’s largest WWII Flying Museum with over 175 WWII aircraft and 80 units in 28 states and 4 international locations. The CAF has a volunteer membership of over 18,000. Information concerning our organization can be obtained at www.commemorativeairforce.org.

Must meet training and background check qualifications and comply with the Protection of Minors policy. A pre-employment background investigation is performed on candidates selected for employment.


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