Onsite Manager
3 weeks ago
- Dental insurance
- Vision insurance
POSITION SUMMARY
This is a part-time position with requirements to live onsite and be present at least 12 hours per week. The onsite Manager will report directly to and will maintain consistent communication with the Multi-Site Property Manager for coordination of all leasing activity. Responsibilities will include onsite management for a property located at Los Angeles. The position will uphold a high standard of cleanliness, promoting a feeling of general safety, security, and pride of ownership to the community.
JOB REQUIREMENTS
Community Relations
- Maintain good rapport with all community members.
- Must always have a professional and ethical character.
- Maintain frequent and consistent communications with Altman Apartments management.
- Be available to answer and return phone calls and e-mails with tenants, vendors, and supervisors.
- Enforce community rules.
- Monitoring video surveillance cameras where applicable.
- Provide 24 hour notices to tenants at the request of the multi-site manager.
- Trouble shoot in off hour emergency situations.
Facility Cleaning
- Report on cleanliness of all community areas including entrances and patios.
- Report on cleanliness of hallways and staircases.
- Make sure community trash makes it into large waste bins in parking lot.
- Keeping laundry room, storage areas, and all surrounding areas free and clear of clutter or trash.
- Maintain building trash area in proper condition.
- Report tenants to supervisor who are not following community rules of cleanliness.
- Communicate to supervisor when cleaning or other supplies are needed.
Record keeping
- Input new work orders to AppFolio with details and notes.
- Input notes to tenant files in AppFolio for every significant tenant interaction.
- Check emails daily and respond to emails within 24 hours.
- Submit weekly timecard by the due date.
- Submit mileage or expense reimbursements by the due date.
- Submit time off requests in timely fashion.
Facility Maintenance
- Keep keys organized and easily available at all times.
- Report work order if light bulbs or light fixtures need to be changed.
- Report work order if smoke detector or carbon monoxide detector is reported to be out of order or needing batteries.
- Report work order for any vandalism or graffiti.
- Meet third party vendors and contractors as necessary to give them access to the building and answer questions.
- Keep accurate and organized records of vendor visits and all property activity.
Qualifications
- Ability to communicate effectively with all tenants and Altman Apartments LLC associates.
- Customer service positive attitude.
- Position may be flexible for full time or part time situations.
- Ability to learn and become proficient with critical company software applications including AppFolio.
Compensation
- Full apartment license fee.
- Additional part-time hourly compensation of $20.00 is paid on a bi-weekly basis for any hours worked over the license fee amount through payroll. Additional hours are for optional housekeeping work if more hours are preferred and for any after-hours emergency situations.
- Reimbursement for mileage based on actual mileage and State of CA reimbursement guidelines.
- Use of company issued tablet.
- Use of company issued internet enabled cellular phone.
- All supplies are provided by management.
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