Mortgage Loan Partner
2 weeks ago
We are a dedicated mortgage lending team focused on helping people achieve their dream of homeownership. We believe in providing excellent service, and we're looking for a Loan Partner who shares our commitment to helping others. If you’re enthusiastic, hardworking, and ready to make a meaningful impact, we’d love to hear from you
Compensation:$40,000 yearly + bonus
Responsibilities:- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Assist with administrative duties such as making and screening calls, booking appointments, etc.
- Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
- Contact new leads to take mortgage applications.
- Verify income and other required documentation.
- Communicate clearly and effectively with clients, providing a positive experience.
- Work closely with our team to ensure a smooth loan process from start to finish.
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
- Possess an advanced understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- NMLS license or training is not required, but is desired
- Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
- Excellent phone skills with a friendly and approachable personality.
- A passion for helping people and making a difference in their lives.
- Strong work ethic and the ability to work independently.
- Experience in the mortgage industry is a plus, but we are willing to train the right candidate.
A culture where you can grow CrossCountry Mortgage has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- Vision insurance
Why Join Us?
- Supportive team environment.
- Opportunities for growth and development.
- Competitive compensation and benefits.
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