Receptionist

4 weeks ago


Chicago, United States IRA Club, LLC Full time
Job DescriptionJob DescriptionSalary:

IRA Club is hiring a Receptionist for our office in Chicago, ILIn this position, you will join a team of no-drama professionals responsible for ensuring every client interaction is a five-star experience. You'll combine a passion for service and problem-solving to help keep daily operations running smoothly.


Position: Receptionist

Schedule: Monday - Thursday 9:00 AM - 4:00 PM

 

ROLE

  • Answer and respond to incoming phone calls and emails—route them to the appropriate specialist as necessary.
  • Scan and process incoming mail.
  • Assist clients with general account troubleshooting: balance inquiries, account changes, and online access.
  • Participate in training, 1:1's, and company-wide meetings to expand your knowledge and collaborate with colleagues in other departments.


BENEFITS

  • Company health and dental insurance.
  • Paid time off and paid holidays.
  • Pre-tax commuter benefits for the CTA and Metra.
  • Snacks and drinks in the staff breakroom.
  • Company-sponsored outings and lunches throughout the year.


ABOUT YOU

  • Excellent communication and ability to represent IRA Club professionally and accurately.
  • A passion for helping others. You demonstrate warmth, empathy, and care.
  • A genuine interest in learning and effectively supporting our collaborative team.
  • Critical thinking and creative problem-solving skills.
  • A willingness and sense of urgency to speed with the tools we use to do daily work.
  • Positive and willing to juggle multiple tasks daily.


IRA Club is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.


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