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Project Manager-Operations

2 months ago

Annapolis, United States COMTECH TELECOMMUNICATIONS Full time $100,000 - $125,000
Job DescriptionJob Description

Job Title: Project Manager

Department: Operations

Reports To: Program Director

FLSA Status: Exempt

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

This position will support hardware, software and IT related upgrades and migrations to create sustainable infrastructure solutions and cost-savings. This role can be based in Annapolis, MD or Remote.

Responsibilities:

  • Plan, facilitate, track, communicate, and complete organization’s operational and infrastructure projects, including, but not limited to, the movement of hardware between data centers, installation of new hardware, decommissioning and disposal of legacy hardware and software applications, and installation of new software.
  • Manage activities within SOW scope and timeline established for the project.
  • Oversee cross‐functional team activities and team members in a matrix environment to meet the strategic objectives of the Customer Experience, Operations, and PMO teams.
  • Utilize online project tracking systems, such as Confluence or MS Project.
  • Identify, track, and manage cost, schedule, and/or quality‐related risks to Operations projects.
  • Manage and communicate project plans to senior‐level internal stakeholders and team members.
  • Assist with the development of project playbooks and SOPs to support standardized planning, deployment, and/or decommissioning.
  • Track project issues through ticket tracking system, such as Jira.
  • Resolve project issues in a timely manner by efficiently utilizing appropriate resources, methods, and internal procedures.
  • Implement and adhere to established ISO processes for repeatable process flow, artifact collection, and project metrics.
  • Track and deliver project metrics related to budget, schedule and quality on a regular basis.
  • Perform other projects as assigned to support the goals of the PMO.

Knowledge, Skills, and Abilities:

  • Project Planning and execution
  • Hardware and software migration
  • Budget analysis
  • Rental/Lease contracts for data centers
  • Adaptability/Flexibility
  • Organizing various documents, schedules and disparate requirements into a cohesive project plan
  • Ability to create cohesive and coherent plans regardless of current state with very little direction or guidance.
  • Excellent communication skills – ability to present complex information to a wide audience, from engineers to senior management

Requirements:

  • 5 plus years’ experience managing IT‐related projects.
  • Excellent verbal and written skills.
  • Work experience in telecommunications industry.
  • Familiarity with data center cage layout and hardware requirements.
  • Familiarity with network architecture.
  • Adaptability‐able to adjust to changing priorities, interdependencies, and staff availability.
  • Excellent problem‐solving skills and ability to brainstorm and lead team in planning and execution of “first‐time” and/or “one‐time” projects that are unique in nature.
  • Meeting facilitation, team motivation, and team building experience.
  • Project planning, tracking, and reporting experience.
  • Experience with Jira or other issue/ticket reporting and tracking systems.
  • Experience with MS Project, Confluence, or other project management tools.
  • Knowledge of ISO 9001 and ISO 27001.
  • Bachelor’s Degree desired; Computer Science, IT, or similar.

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.