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Sales Coordinator

3 months ago

Inglewood, United States Cypress HCM Full time
Job DescriptionJob Description Sales CoordinatorDuties & Responsibilities:
  • Responsible for providing a wide array of administrative support to the Sales Department.
  • Process sales orders, maintain customer master files, and process return authorizations (RMA’s).
  • Field initial customer telephone calls and provide general information to callers, take messages, and/or direct calls to appropriate individuals within the sales department.
  • Process sales orders, return material authorization, credit information and advance payment invoices in a timely manner.
  • Track quotation activity (status and success ratio). Work with the Field Sales Engineer to follow up on information regarding lost quotes.
  • Provide the sales team with a weekly updated rolling quotes log at the end of every week and stock status update every two weeks.
  • Monitor open orders and back log for the purpose of assisting with customer updates.
  • Work with the departments to help clear up short remits and non-payment issues.
  • Obtain information for processing new accounts. Set up new customers in the customer master file and forward applications and tax information to Credit for approval.
  • Assist at Company events, client sales meetings and overall customer communications.
  • Assist with special projects by providing needed information/documents or by inputting data.
  • Serve as back-up to company receptionist when needed, including answering general telephone lines and greeting guests, making coffee, etc.
Qualifications:
  • One year or more prior sales experience, preferably in a technical environment. A college degree is a plus.
  • Proficiency with computers, technology, Microsoft Office (Word, Excel, Outlook, PowerPoint), Adobe, etc. and strong comfort level with effectively learning new applications and new technologies.
  • Familiarity with Epicor Vantage, Salesforce.com or similar CRM systems is a plus.
  • Ability to manage multiple projects and deadlines in a busy, time-sensitive, deadline-driven and unpredictable sales environment.
  • Highly organized, proactive and conscientious with keen attention to detail who will independently ensure efficient and effective operations in both Accounting and Sales Offices.
  • Excellent proofreading skills and strong written and verbal communication skills.
  • Ability to work well independently with minimal supervision while also being part of a team.
Pay: $22-$26/hr