Sales Associate

4 weeks ago


Inglewood, California, United States Howell Machine Full time
Job Summary

As a Sales Associate at Howell Machine, you will play a vital role in assisting customers in finding and purchasing the required merchandise in a retail environment. Your primary responsibility will be to provide excellent customer service, ensuring that customers have a pleasant shopping experience.

Duties and Responsibilities

  • Greet customers and make certain of their wants/needs, providing personalized assistance to meet their requirements.
  • Maintain knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices to ensure a smooth shopping experience.
  • Handle money responsibly, using cash registers, counting money, balancing cash drawers, separating charge slips, coupons, and vouchers, and making deposits in a timely manner.
  • Perform price/product lookups to ensure accurate information for customers.
  • Zone merchandise to maintain a visually appealing store environment.
  • Maintain the cleanliness/neatness of the store for presentation, ensuring a welcoming atmosphere for customers.

Additional Responsibilities

  • Required to learn company policies and procedures to ensure compliance and efficiency.
  • Watch for/recognize security risks and thefts, and know how to prevent or handle these situations to maintain a secure environment.
  • Perform housekeeping duties to maintain a clean and organized store.
  • Unload merchandise from trucks to ensure timely restocking.
  • Perform any other duties assigned by your supervisor to ensure the smooth operation of the store.

Qualifications

  • Some retail and/or customer service-related experience to demonstrate your ability to provide excellent customer service.
  • Strong Communication Skills to effectively interact with customers and colleagues.
  • High School Diploma or GED preferred to demonstrate your educational background.
  • Responsibility - maintaining a pleasant working environment while providing excellent customer service, even during complications and/or conflicts.
  • Working conditions/Demands
    1. Ability to maintain a pleasant demeanor even when being treated unfairly by customers.
  • Sitting, Standing, Climbing, Lifting, Pulling, Carrying, Motor Coordination to perform the physical demands of the job.


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