Sales Associate
4 weeks ago
As a Sales Associate at Howell Machine, you will play a vital role in assisting customers in finding and purchasing the required merchandise in a retail environment. Your primary responsibility will be to provide excellent customer service, ensuring that customers have a pleasant shopping experience.
Duties and Responsibilities
- Greet customers and make certain of their wants/needs, providing personalized assistance to meet their requirements.
- Maintain knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices to ensure a smooth shopping experience.
- Handle money responsibly, using cash registers, counting money, balancing cash drawers, separating charge slips, coupons, and vouchers, and making deposits in a timely manner.
- Perform price/product lookups to ensure accurate information for customers.
- Zone merchandise to maintain a visually appealing store environment.
- Maintain the cleanliness/neatness of the store for presentation, ensuring a welcoming atmosphere for customers.
Additional Responsibilities
- Required to learn company policies and procedures to ensure compliance and efficiency.
- Watch for/recognize security risks and thefts, and know how to prevent or handle these situations to maintain a secure environment.
- Perform housekeeping duties to maintain a clean and organized store.
- Unload merchandise from trucks to ensure timely restocking.
- Perform any other duties assigned by your supervisor to ensure the smooth operation of the store.
Qualifications
- Some retail and/or customer service-related experience to demonstrate your ability to provide excellent customer service.
- Strong Communication Skills to effectively interact with customers and colleagues.
- High School Diploma or GED preferred to demonstrate your educational background.
- Responsibility - maintaining a pleasant working environment while providing excellent customer service, even during complications and/or conflicts.
- Working conditions/Demands
- Ability to maintain a pleasant demeanor even when being treated unfairly by customers.
- Sitting, Standing, Climbing, Lifting, Pulling, Carrying, Motor Coordination to perform the physical demands of the job.
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