GUEST SERVICES ATTENDANT

1 week ago


Bossier City, United States LOUISIANA DOWNS INVESTMENT COMPANY LLC Full time
Job DescriptionJob Description

Guest Services Attendant (On-Call/Events Only)

Responsibilities for Gold Shirts (GSA)

  • Assist marketing staff with special event set up, execution, and event closure
  • Greet guests and answer any questions they have regarding event
  • Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
  • Provide excellent customer service throughout the duration of assigned tasks
  • Offer assistance to supporting departments
  • Other duties as assigned

Qualifications for Gold Shirts (GSA)

  • 1-3 years of experience working in a customer service-based industry
  • Ability to work in a standing position for long periods of time
  • Exceptional interpersonal skills and a friendly demeanor
  • Personal organization and accountability are required to ensure a positive experience for visitors
  • Knowledgeable about the property
  • Ability to work well in a group and be proactive about the needs of guests
  • Able to work various shifts, weekends, possibly holidays and late nights
  • Reliability and promptness in arriving for scheduled shifts

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.



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