Office Assistant

3 weeks ago


Burlingame, United States Peninsula Dermatology Medical Group, Inc Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


We are seeking an Office Assistant/Scheduler to join our team You will perform clerical and administrative functions in order to drive company success.

Responsibilities:


  • Answer telephones while maintaining proper and professional telephone etiquette
  • Provide a warm, friendly, supportive, and professional First impression of PDMG
  • Effectively communicate between the patient and other departments of the office
  • Maintain good communication with co-workers to function as a team and get the job done
  • Accurate current patient information to assist in maximizing payments for services rendered
  • Compliance of HIPAA privacy standards at all times always verify patient Date of Birth (also refer to Confidentiality Agreement and Verification Protocol)
  • Protect patient confidentiality by making sure protected health information is secure
  • Schedule appointments accurately based on each, unique physicians schedule template
  • Triage and refer phone calls and/or messages to appropriate staff
  • Register New Patients and update established patients
  • Collect all necessary information and update/enter accurately into PM program:
  • Obtain current insurance information, scan, and update patient acct in PM program
  • Current demographic information: Address, phone number, etc.
  • Provide pertinent forms to patient - verify and check required forms are entirely completed by patient
  • Send messages to correct staff member(s), as required to process patients requests and needs
  • Confirm accuracy of monthly schedule with management
  • Notify management of any issues and problems requiring solutions as they occur
  • Perform other office tasks as assigned
Qualifications:


  • Previous experience in office administration or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills



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