Business Support Analyst with Active Top-Secret Clearance with SCI Eligibility

2 months ago


Washington, United States Southern Talent Specialists Full time
Job DescriptionJob DescriptionJob Title: Business Support Analyst

Location: National Capital Region / Remote (as mission requires)

Security Clearance Required: Top Secret (TS) with Sensitive Compartmented Information (SCI) eligibility


Job Responsibilities:
  • Collaborate with business units to understand their technology needs and identify opportunities for process improvements.
  • Analyze business processes and systems to recommend enhancements that support business objectives and increase efficiency.
  • Serve as a liaison between the IT department and business units, facilitating communication and project alignment.
  • Develop and maintain documentation for system requirements, processes, and workflows.
  • Provide support and training to business users on new and existing technologies and systems.
  • Participate in the planning and implementation of IT projects, ensuring they meet the business needs and are delivered on time.
  • Monitor and report on the performance of business systems, identifying issues and recommending solutions.
  • Ensure compliance with security protocols and policies, particularly regarding the handling and processing of sensitive and classified information.
Job Duties:
  • Conduct detailed business and systems analysis to identify improvement opportunities and implement solutions.
  • Develop and manage relationships with key stakeholders to ensure technology solutions align with business goals.
  • Lead training sessions for staff on new systems, processes, and technologies to enhance business operations.
  • Coordinate with IT and cybersecurity teams to ensure business systems are secure and compliant with federal and organizational standards.
Required Qualifications:
  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • Minimum of 5 years of experience in a business support or business analyst role, preferably within a government or technology-focused organization.
  • Strong analytical and problem-solving skills, with the ability to interpret complex information and provide concise, actionable insights.
  • Excellent communication and interpersonal skills, with a proven track record of working effectively with both technical teams and business stakeholders.
  • Proficiency in business intelligence tools, databases, and MS Office Suite.
  • Active Top Secret clearance with Sensitive Compartmented Information (SCI) eligibility.
Preferred Certifications:
  • Certified Business Analysis Professional (CBAP) or equivalent.
  • ITIL Foundation certification.
Educational Background:
  • Bachelor's degree in a relevant field is required. A Master’s degree in Business Administration, Information Systems, or a related field is preferred.
Years of Experience:
  • A minimum of 5 years of relevant experience, with a focus on business support, analysis, or IT project management in a government or technology-driven environment.

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