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Operations Director

2 months ago

Jamestown, United States JK Consultants Full time
Job DescriptionJob Description

Are you an exceptional and high-performing Director of Operations in Landscape Maintenance with a talent for optimizing people, projects, processes, client relationships, safety, and profitability? We are excited to invite you to join our incredible company and contribute to our continued success.

Key Responsibilities:

Leadership and Team Development: Lead, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement. Inspire team members to achieve their full potential and deliver outstanding results.

Operational Excellence: Oversee all aspects of landscape maintenance operations, ensuring efficiency, effectiveness, and the highest standards of service delivery. Implement best practices to enhance operational performance and achieve strategic objectives.

Project Management: Manage and streamline landscape maintenance projects from initiation to completion. Ensure projects are delivered on time, within scope, and within budget while meeting or exceeding client expectations.

Process Optimization: Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve service quality. Continuously evaluate and refine processes to drive innovation and operational excellence.

Client Relationship Management: Cultivate and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with our services. Act as a trusted advisor, addressing client concerns and ensuring long-term partnerships.

Safety and Compliance: Ensure all operations adhere to safety regulations and industry standards. Promote a culture of safety and risk management, implementing proactive measures to mitigate risks and ensure a safe working environment.

Profitability and Financial Management: Drive profitability through effective resource management, cost control, and strategic planning. Analyze financial performance and implement strategies to achieve and exceed financial targets.

Qualifications:

- Minimum of 5 years' experience as a senior operations executive in landscape maintenance.

- Proven track record of quantifiable achievements and results in optimizing people, projects, processes, client relationships, safety, and profitability.

- Strong leadership and team-building skills with the ability to inspire and motivate a high-performance team.

- Exceptional project management skills with a focus on delivering results on time and within budget.

- Demonstrated ability to identify and implement process improvements and drive operational excellence.

- Excellent client relationship management skills with a focus on client satisfaction and retention.

- Strong understanding of safety regulations and a commitment to promoting a culture of safety.

- Financial acumen with the ability to drive profitability and achieve financial targets.