Office Manager/Customer Service

2 weeks ago


Columbus, United States E V Bishoff Company Full time
Job DescriptionJob DescriptionDescription:

The Office Manager is responsible for the smooth and efficient operation of the construction and maintenance scheduling and office functions for a commercial real estate company while providing excellent customer service to tenants. Previous scheduling experience is a plus. This is a fast-paced and detail-orientated position that keeps the work orders, supply deliveries and construction projects work moving. This individual is highly motivated, with very good organization, technical and communication skills.

Requirements:

The Office Manager must be highly organized and detailed oriented.


Responsibilities are as follows:

  • Regularly communicate with the Project Managers to coordinate workflow, schedules, and status updates
  • Act as a primary point of contact for Tenants and sub-contractors
  • Code, approve, and submit vendor invoices for payment
  • Maintain all job folders within designated file structures
  • Responsible for contacting subcontractors for documentation follow-up and tracking all project documentation on a tracking spreadsheet
  • Run weekly reports and communicate with project team
  • Coordinates supplies needed for job sites
  • This role interacts with internal team members, subcontractors, clients, and vendors

Skills and Abilities should include:

  • Ability to utilize software programs and assist the Operations Manager, Building Managers, and contractors with administrative tasks such as document creation
  • Organizational skills in order to juggle multiple projects with accuracy and timeliness
  • Strong interpersonal skills, friendly and outgoing
  • Adept at multi-tasking while remaining calm and poised under pressure
  • Collaborative with the team and also independently to accomplish the tasks assigned

The Office Manager's experience must consist of at least the following:

  • High School Diploma or equivalent
  • At least four years of related experience in a customer/client serving role, preferably in commercial maintenance or with a subcontractor
  • Proficient in the use of technology and Microsoft Office applications such as Word, Outlook, Excel, SmartSheets, and DropboxSign

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