Customer Service Specialist
1 month ago
Partitions Plus offers a great compensation and benefits package including health insurance, company match retirement, generous PTO and major holidays, and much more.
Partitions Plus is a manufacturer of packaging products. We provide expertise and high-quality solutions to some of the largest companies in the world. We are seeking to hire a talented and highly motivated entry level Customer Service Specialist to manage a diverse workload and accurately process sales related activities required to successfully service various sales accounts so that the company margin expectations are met.
ROLES & RESPONSIBILITIES
- Interacts professionally and courteously with our internal and external customers to ensure positive working relationships.
- Responds in a timely manner to inquiries regarding products, design, pricing, and delivery schedule.
- Communicates effectively internally and externally and consistently makes sound business decisions.
- Advises management and sales of changes in account activity and provides competitor information.
- Proactively works with accounting in resolving customer credits and payment issues.
- Participates in action teams and attend various sales / operational meetings as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B.A.) from a four-year college or university; or two or more years related experience and/or training; or equivalent combination of education and experience.
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