Director of Facility Services Group

2 weeks ago

Raleigh, United States Storr Office Environments Full time
Job DescriptionJob Description

Join Storr Office Environments as the Director of Facility Services Group (FSG) and be part of a dynamic team in Raleigh, NC, where your creativity can thrive This onsite position provides an exciting opportunity to influence our business plan and implement innovative strategies. You'll collaborate closely with commercial interior designers to develop customer-specific account plans that ensure our projects meet client expectations and align with our sales forecast. Your role will be pivotal in tackling challenges with a high-performance mindset, allowing you to contribute to both your growth and that of the company.

Step into an energetic environment that encourages forward-thinking ideas, and help shape the future of our facility services

Who are we? An Introduction

For over 100 years, Storr Office Environments has been recognized as the leading source for creating successful and high-functioning workspaces across multiple industries including corporate, healthcare, education, life sciences, and government facilities. Today's workspace is complex, but our expertise is innovative solutions that are custom-tailored to your specific goals whether it's a single office or a multi-city project. As one of the Top 10 Steelcase dealers in the U.S., we offer a comprehensive portfolio of new and pre-owned furniture in addition to our array of office services. Storr's mission is to be your single-source solution for inspiring spaces that make a positive impact on you, your team members, and your community.

Your day as a Director of Facility Services Group (FSG)

As the Director of Facility Services Group (FSG) at Storr Office Environments, you will hold a strategically vital role overseeing division sales, order fulfillment, and financial results, with a keen focus on team members and customer satisfaction. You will be responsible for creating and implementing the division's annual business plan, ensuring alignment with overall company goals. Your leadership will foster a positive work environment, promoting team member growth and development while maximizing team member satisfaction. Tactically, you will manage and supervise Project Coordinators, Customer Account Managers, and Salespeople daily, providing the necessary procedural guidance to ensure smooth operations. Additionally, you will maintain constructive relationships with supporting departments, driving collaboration and effective communication to support the successful execution of the business plan.

This position offers a unique opportunity to make a significant impact in a vibrant and customer-focused environment.

What matters most

To excel as the Director of Facility Services Group (FSG) at Storr Office Environments, a blend of educational background and hands-on experience is essential. A four-year degree in Business Administration or Interior Design from a FIDER-accredited university is required, coupled with 3-5 years of proven, progressive leadership and management skills. A minimum of 8 years of combined experience in design, project management within the commercial furniture industry, and sales is preferred to ensure you can effectively steer the division toward its goals. Strong analytical and problem-solving abilities are crucial for creating and implementing the annual business plan and aligning it with sales forecasts. Proficient use of project management software and customer relationship management tools will enhance your ability to manage day-to-day operations efficiently.

Your capacity to inspire and lead a diverse team will be vital in achieving high levels of satisfaction for both customers and team members alike.

The knowledge and skills required for the position are:

  • Four-year degree in Business Administration or Interior Design from a FIDER-accredited university
  • 3-5 years of proven progressive leadership and management skills
  • Minimum of 8 years combined experience: design project management in the commercial furniture industry, sales experience preferred.
Your next step

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen



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