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Property Manager
3 weeks ago
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
The Property Manager is responsible for the operation, physical condition, and financial performance of the building(s). The Property Manager must supervise personnel assigned to the property, assist leasing functions as assigned, assist financial function as assigned and assure the highest possible standards of building maintenance, cleanliness and optimum performance.
To continually evaluate all phases of building operation in order to enhance the efficiency of the operations and maximize cost effectiveness.
To analyze and appraise regularly and systematically the effectiveness of operations under his/her control; to ensure that policies are observed and prompt corrective action as taken as needed.
AUTHORITYThe Property Manager is authorized to take any reasonable action necessary to carry out the responsibilities assigned, so long as such action does not deviate from established policies and practices, and is consistent with sound business judgement, except for specific limitations
placed on his/her authority by the Management Agreement, owners and property budgets.
A. Tenant Management
- Maintain personal contact with each existing tenant to promote good will, trust and loyalty. Act as liaison between tenants and the building owners. Create a tenant visitation schedule and submit to Senior Property manager for review. Each tenant should be formally visited no less then twice per year.
- Approve plans and procedures for handling complaints or requests from building tenants or occupants.
- Provide coordination for timely construction.
- Coordinate tenant meetings and appreciation functions.
- In conjunction with the Marketing Department, update building websites for tenant information
- Facilitate completion of tenant work orders and assignment of duties to building maintenance staff. Monitor and follow up with uncompleted work orders weekly. Generate reports for Senior Property Manager review.
- Assist construction manager tenants, prospective tenants, and the building owners in planning office layout and estimating costs while maintaining established building standards
B. Operations Management
- Develop and implement plans and procedures covering building cleaning Perform cleaning inspections weekly and work with contractor to ensure that specifications are being met and owner requirements are addressed.
- Coordinate negotiation and evaluate service contracts for cleaning, supplies, and maintenance service.
- Supervise, develop and train employees in the performance of their duties.
- Ensure direct reports are delegated adequate authority to carry out their responsibilities and objectives, but that appropriate limitations of their authority are defined and clearly understood. Provide appropriate information for inclusion in permanent personnel files and conduct annual performance reviews.
- Responsible for hiring and dismissing all building personnel, with owner/manager approval, as required.
- Work with Engineering team to develop and implement plans and procedures covering building mechanical engineering operations and maintenance. Responsible for the implementation of the addition of new properties into Workspace.
- Supervise all building personnel in general housekeeping and maintenance of mechanical equipment. Continue to analyze maintenance operations with a view to cost optimization.
- Work with staff to conduct property inspections monthly per ownership guidelines. Inspect regularly the performance and condition of building equipment and structure, noting any defects or deficiencies. Develop programs for corrective action and reduction of any waste or unnecessary costs.
- Maintain building safety and fire procedures and educate occupants as necessary. Perform and coordinate annual fire drills and inspections per city codes. Update and maintain all emergency preparedness information per ownership guidelines
- Establish and maintain building security procedures, coordinating with security contractor, if appropriate.
- Analyze security and vandalism problems and make needed recommendations.
- Supervise outside contractors and vendors working on, or providing services to the property.
- Oversee all alterations; coordinate and supervise for satisfactory completion and invoice as necessary for construction management, payment of subcontractors and obtain lien waivers for Senior Property Manager to review.
- Recommend building alterations and improvements, together with justifications, estimated costs, sources of supplies or services, etc.
- Develop and implement plans and procedures for the operation and maintenance of the building garage and/or surface parking area.
- Inspect and determine the physical condition of the building complex and make recommendations to the owners concerning courses of action exceeding his/her authority.
- Walk all vacant spaces no less than once a month in all properties and maintain and upkeep with janitorial and engineering staff. Check for ceiling tile stains, dusting, blind placement and HVAC control. Space should be in class A condition at all times.
- Update monthly cleaning square footage on a usable basis for billing purposes for janitorial service. Review monthly cleaning invoice for accuracy and code appropriately to the correct entity
C. Planning, Analysis and Control
- Prepare annual budgets, including all rent and service income, general operating expenses, extraordinary repairs, leasing commissions, and tenant alterations. Obtain the appropriate bids and analyze. Prepare the appropriate excel spreadsheets for accounting and submit to for review and input.
- Review income and expenses continually and implement corrective action where indicated.
- Analyze and close-out work orders and address contractors on questions regarding payment of accounts. Utilize Workspace and Excel for rebilling of tenant workorders.
- Attend on-site bi-weekly management meeting with all property staff for purposes of coordination and identification of problems and recommend solutions. Keep minutes updated and distribute to the team accordingly by Friday's following the meeting.
- Provide information to building owners of developments with respect to operation under his/her control.
D. Accounting, Financial Reporting and Record Keeping
- Review and approve all building expenditures with Manager and Client support. Make sure all monthly contracts are paid timely to avoid variances and year end accruals.
- Follow established ownership procedures regarding records, maintenance of lease documents, purchases and disbursements, alterations, building improvements, activity notices etc.
- Maintain accurate records for:
- All project transactions and prepare financial, administrative and maintenance reports. Determine variances to budgeted items.
- Files relating to:
- Use of account numbers
- Expense requirements
- Initial approval of accounts payable
- Special accounting items
- Other monthly reports
- Building floor plans showing stacking plans.
- Purchasing of supplies and obtaining necessary bids on contract work for review
4.Coordinate month-end close with property accounting and assigned client(s). Month end reporting includes the completion of variance analysis, cash flow analysis, income/expense projections, rent rolls, stacking plans executive summary and delinquency analysis.
E. Safety/Security
- The Property Manager will be the Fire Safety Director and perform all inherent duties and responsibilities.
- Report any and all accidents and emergency situations to the corporate office immediately and prepare property reports. Report all incidents to the appropriate ownership entity and follow all ownership guidelines.
- Responsible for maintaining all tenant and vendor certificates of insurance.
- Prepare all service contracts per ownership guidelines. Ensure all appropriate exhibits and scope of work are added to the contract as needed.
F. Property Staff Files and Insurance
- Act as point person for company insurance policy and administer insurance information to all property employees. Update annual insurance enrollment and send to benefits department.
G. Miscellaneous
- Serve as on-call contact for after hour emergencies.
- Assist with phone coverage during Assistant Property Manager and Property Assistant's lunches, vacations and doctor's appointments.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
• Four year degree in Business or related field preferred
- 3-6 Years in Property Management field
- Experience with preparation of annual property budgets
- Project Management experience
- Leasing Administration experience
- Excellent verbal and written communication skills to successfully interface with high level client
CERTIFICATES, LICENSES, REGISTRATIONS:
- IREM Certified Property Manager designation
- BOMA Real Property Administrator designation
- North Carolina Real Estate license
TECHNICAL SKILLS:
- Experience and proficiency in Yardi and MRI
- Intermediate proficiency in Microsoft Word, Excel and Outlook
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
About Lincoln Property Company
Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 510 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 150 million square feet of development since its inception in 1965 and has another $20 billion currently under construction or in the pipeline. For more information, visit: www.lpc.com.
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
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