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Community Property Manager

3 months ago

San Marcos, United States The Star Companies Full time
Job DescriptionJob Description

*Position Summary

This position will be the lead of the community management team, with emphasis on the interaction with the residents and daily management of our all-age manufactured home community in San Marcos. The property is 76 spaces plus one commercial unit, and features a laundry facility, guest parking, and optional paid reserved parking. Onsite living is required for this position and housing is provided and part of the compensation package.

*Company overview

Founded in 1958, Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.

*Company Core Values

  • Transparency
  • Accountable
  • Integrity
  • Teamwork
  • Excellence

*Position Performance Objectives

  • Rent collection and posting to Rent Manager and banking via check scanner
  • Perform regular inspections, investigate and resolve tenant complaints
  • Conduct move-in and move-out inspections for park owned home rentals
  • Prepare and maintain reports of planned move-in/move-out's and vacancies
  • Collect and schedule repairs for park owned homes tenant maintenance request forms
  • Oversight of in-house annual park maintenance schedule
  • Create punch list for park owned homes rehabs
  • Schedule/show vacant units to prospective tenants
  • Prepare 14-day notices
  • Prepare Rule Violation notices
  • Prepare Resale Inspection notices
  • Review Home Improvement Project applications
  • Contract for maintenance services and provide oversight of vendors
  • Schedule and supervise repairs in common area building and landscape
  • Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
  • Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
  • Accept Applications for Residency, participate in processing of applications, conduct lease signings
  • Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials

*Key Competencies

  • Live on site in company-provided housing (mandatory)
  • Possess Mobile Home Park, Apartment or Condominium Association Management experience
  • Keep up to date on the California Mobilehome Residency Law and Title 25
  • Deal tactfully with personnel, residents, family members, visitors, and the general public
  • Speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families
  • Possess good judgment, including common sense, be able to prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
  • Be computer literate in Rent Manager or Yardi, MS Office programs, Adobe Acrobat, etc.

*Physical Requirements

  • Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day;
  • Has the ability to walk the community for extended periods of time;
  • Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience Requirements

  • Bilingual (English/Spanish speaking) preferred
  • AA degree preferred
  • 3 years of property management experience
  • WMA MCM certificate preferred
  • ARM Certificate preferred

*What we offer

  • Medical, Dental, Vision Insurance
  • 401(k) with company match
  • Vacation Accrual, accrual begins immediately
  • Paid holidays

Compensation: $18-$22 per hour, plus housing and benefits

Location: San Marcos, 92078

If this position caught your eye, apply online now.

We are an equal opportunity employer.