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Front Counter Service Rep
1 month ago
- Free food & snacks
- Free uniforms
- Training & development
- Employee discounts
- Opportunity for advancement
1 POSITION AVAILABLE in AHWATUKEE - 12:30PM- 5:15PM Monday-Friday
Benefit/Perks
- Competitive Compensation monthly and yearly based on performance
- No weekend or evening hours
- Uniforms provided
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, sorts mail and helps customers with fingerprinting services.
WHAT YOU BRING TO THE TABLE:
- Previous customer service or sales experience in a retail environment
- Comfortable handling customer complaints and problems in a professional manner
- Effective verbal and written communication skills
- Quick Learner that can be up and running within 30 days
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
- Ability to work extended hours IF necessary on large projects
- Some supervisory skills preferred
- Assist customers with printing estimates/orders and shipping and packaging services
- Close the center and cash register, and maintain the cleanliness of store
- Assist management in maintaining, ordering, and stocking inventory
- Interact with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
- Sort and deposit mail in private mailboxes and virtual mailboxes
- Will be trained as fingerprint technician for onsite fingerprinting services
- Able to stand behind a sales counter for extended periods of time
- Ability to communicate clearly and professionally with customers by email, by phone, and in-person
- May be required to operate a motor vehicle
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions with nearly 700 locations across North America, Central America, South America, and Africa. Through diversity and inclusion, we ensure our global workplaces are dynamic and supportive of all our team members.