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Restaurant Shift Supervisor

4 months ago

Troy, United States IC, KJ, & BP Restaurants Full time
Job DescriptionJob Description

Smashburger

  • Fast-casual restaurant offering great tasting, cooked-to-order burgers and more
  • Fresh never frozen Angus Beef that's smashed and seared on the grill
  • Topped with the freshest ingredients
  • We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
  • We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Job Summary

  • Contribute to the success of the restaurant by supervising shifts and operations according to Company standards, policies and procedures. Operations include, but are not limited to, production, inventory, cleanliness, staffing, team member development, cash handling, safety, training and Guest service.

Responsibilities

  • Ensure proper set up of the entire restaurant mise en place.
  • Ensure all food and beverage products are prepared according to specifications at all times.
  • Review operational performance and productivity in accordance with goals and standards and assist with deficiency correction.
  • Support sales efforts and general business transactions by developing courteous and productive relationships with Guests and vendors.
  • React to Guest issues in a timely and professional manner.
  • Professionally develop team members by conducting regular evaluations against defined expectations.
  • Coordinate inventory control and management procedures, quality control projects and physical inventories.
  • Maintain 100% accuracy with labor management costs by monitoring and directing all fiscal reporting systems.
  • Maintain a safe working environment by developing, implementing and directing safety programs.
  • Work irregular hours including nights, weekends and holidays.
  • Maintain highest QSC standards at all times.
  • Other job duties as assigned.

Qualifications

  • Prefer prior hotel or restaurant management or similar discipline. Will accept a combination of relevant work experience, courses and certifications.
  • Minimum 1 year of progressive experience in a restaurant management role.
  • Proven leader within a restaurant environment with the ability to inspire others to work toward a common goal and reach their potential.
  • Hands-on management style that emphasizes direct involvement in day-to-day operations.
  • Ability to manage multiple tasks simultaneously and to deadline.
  • Ability to function independently and intuitively in a fast-paced environment.
  • Excellent verbal and communication skills with the ability to prepare and deliver clear, concise reports and presentations.
  • Team player.
  • Can-do attitude.
  • Highly organized with strong attention to detail.
  • Effective interpersonal, influencing, coaching and conflict-resolution skills.
  • Demonstrated creativity and sound business judgement.
  • Ability to manage confidential information and maintain its integrity imperative.
  • Ability to work irregular hours including nights, weekends and holidays.

Benefits/Perks

  • Meal Discounts
  • Opportunity for Advancement
  • Family Medical Leave
  • Full time employees: Health Insurance, Paid Time Off, Paid Medical Leave

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