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Shift Supervisor

2 months ago

Troy, Ohio, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Shift Management: Supervise and coordinate the activities of our team members during their shifts, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Team Leadership: Lead and motivate our team members, providing guidance and feedback to ensure they are meeting their performance goals.
  • Inventory Management: Manage inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  • Quality Control: Monitor and maintain the quality of our food and beverages, ensuring that they meet our high standards.
  • Safety and Security: Ensure that our restaurant is a safe and secure environment for our customers and employees.
Requirements
  • Leadership Experience: Previous experience in a leadership role, preferably in the food service industry.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, employees, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Teamwork: Ability to work effectively as part of a team, supporting and collaborating with colleagues to achieve common goals.
What We Offer
  • Competitive Pay: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs.