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Restaurant Shift Manager

2 months ago

Troy, Michigan, United States Wendy's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Shift Manager to join our team at Wendy's. As a Restaurant Shift Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Leadership: Lead a team of employees to achieve sales and customer service goals.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly and efficiently, including food preparation, customer service, and inventory management.
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Problem Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Training and Development: Train and develop new employees to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Experience: At least one year of restaurant work experience, preferably in a leadership role.
  • Education: High school diploma or equivalent required; some college or military experience a plus.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in problem-solving and customer service.
  • Availability: Flexible work availability, including evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.