Sales Associate

4 weeks ago

Pittsfield, United States McGee AudiVWBMW of Pittsfield Full time
Job DescriptionJob DescriptionDescription:

POSITION SUMMARY

The Sales Associate is directly responsible for selling new and used vehicles at the dealership in a professional manner that is consistent with McGee Automotive’s core philosophies, principles, and values. The gross profit, volume and customer satisfaction standard will be set by management.

The Sales Consultant will be held accountable to:

  1. Support the company mission, realizing that business is built on customer satisfaction, employee satisfaction and profitability. Commit to providing best in industry customer service to every McGee customer.
  2. Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively.
  3. Implement effectively all the duties, responsibilities, and requirements outlined in this job description.
  4. Set a professional standard that always reflects favorably on McGee.
  5. Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees to management


PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Use the Sales process 100% of the time including KBB Instant Cash Offer value on all trade in vehicles.
  • Develop and maintain productive working relationships with all employees and commit to having a positive attitude as well as encouraging the same with co-workers.
  • Always provide accurate information to your managers.
  • Always provide your customer with all the information they need to make an informed buying decision. Present a multi-payment worksheet to every customer. Ensure every customer is loaded into the CRM with 2 phone numbers and an email address with appropriate sourcing
  • Commit to every customer talking to a manager before they leave the dealership while in process of working a deal and make certain every customer gets an exit T/O after they purchase as well.


  • Manage the entire delivery process of the vehicle,
  1. Confirm that the vehicle has all the necessary equipment installed several hours prior to delivery.
  2. Arrange for used vehicle safety check at least 4 hours prior to scheduled delivery to the customer. N/A Dealership responsibility
  3. Make sure the vehicle is fueled then cleaned inside and out to dealer standards one hour prior to delivery.
  4. Verify that all documents are signed correctly and that all moneys due to dealer are collected prior to the customer taking physical delivery. Ensure all trade titles are collected. A manager is to inspect all paperwork before a customer takes physical delivery of their vehicle.
  5. Make sure the customer understands all the features of their new vehicle. Perform New vehicle deliveries to manufactures and dealership requirements.
  6. Understand state specific registry laws pertaining to vehicle delivery and registration laws
  7. Arrange for accurately completed registration documentation. Contact the customer as soon as the registration arrives.
  8. Introduce the customer to a service consultant before delivery.
  9. Make sure that the owner’s manual is completed, the vehicles warranty is explained, and the maintenance schedule is understood.
  10. Cover the new vehicle customer satisfaction survey with every customer stressing the importance of 100% satisfaction.


  • Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Work with the general sales manager to maintain a prospect development and follow up system.
  • Log every showroom, phone, and Internet lead into the CRM.
  • Meet with your Manager to assist you in establishing personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Have a reasonable knowledge of the main competitive models and the differences and advantages of our brand.
  • Maintain Customer Satisfaction Index at or above the regional average (2 consecutive months below average can lead to dismissal).
  • Attend all PAG required training seminars and company meetings.
  • Complete all test drives via the stores designated test drive route
  • Complete and maintain all manufacturer product certification requirements
  • Complete all 3rd party training certifications per the dealership’s requirements. (EX Phone Ninjas)



REQUIREMENTS:

  • Maintains professional growth and development through self-directed learning activities and involvement in professional organizations
  • Maintain knowledge of product updates, features, accessories, etc., and how they benefit specific needs of the customer.
  • Understand all the Federal and State laws pertaining to retail auto sales, and cash reporting regulations.
  • Ability to pass all product knowledge, core competency tests administered by members of Prime management team
  • Understand the basic federal and local laws pertaining to retail auto sales.
  • Always maintains professional appearance and demeanor, including work areas.
  • Be punctual to all scheduled shifts and meetings.
  • Participate in snow removal and lot maintenance as necessary.


EDUCATION / SKILLS EXPERIENCE

  • Must have excellent communication skills including the ability to effectively communicate in person, over the phone and in writing as well as strong interpersonal and customer services skills
  • Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously and deal with highly confidential information appropriately in a fast-paced environment required.
  • Attend, complete certification of the Respect Sales Process Training Meet the required Core Competencies and always review your sales process. Practice all techniques acquired through certification at least 3 times per week in Respect Training class in you store.
  • Must be detail oriented and well organized
  • Ability to work with all levels of staff though-out the organization required.


COMPUTER SKILLS:

  • Some computer skills are an advantage.


SUPERVISOR: General Sales Manager

POSTIONS SUPERVISED: None


This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this job description is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, technological developments, etc.).


Requirements:


  • Sales Associate

    3 weeks ago

    Pittsfield, United States Mondelez International Full time $40,000

    Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International?Sales AssociateBecome one of our Sales  Associates by establishing and maintaining rapport with key store individuals while providing outstanding customer service, maximizing sales, conducting effective planning & order-writing; as well as supporting...

  • Customer Service Sales Associate

    2 weeks ago

    Pittsfield, Massachusetts, United States Great Lakes Ace Hardware, Inc. Full time

    POSITION SUMMARYThe Sales Associate role is vital in delivering exceptional customer service, driving sales, managing product displays, overseeing designated departments, and supporting the store management team.Embrace the mission, vision, and core values of Great Lakes Ace Hardware, ensuring these principles guide your daily activities.KEY RESPONSIBILITIES...

  • Part-time Sales Associate

    2 weeks ago

    Pittsfield, United States Great Lakes Ace Hardware Full time

    This position is located at:901 W. Fayette St., Pittsfield, Illinois 62363SUMMARYThe primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the storemanagement team.Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core...

  • Part-time Sales Associate

    1 month ago

    Pittsfield, United States Great Lakes Ace Hardware Full time

    This position is located at: 901 W. Fayette St., Pittsfield, Illinois 62363 SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core...

  • Sales Associate

    2 months ago

    Pittsfield, United States Five Below Full time

    Sales Associate - 414 Pittsfield, MA 01201 page is loaded Sales Associate - 414 Pittsfield, MA 01201 Apply locations Pittsfield, MA 01201 time type Part time posted on Posted Yesterday job requisition id JR35543 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an...

  • Retail Sales Associate

    1 week ago

    Pittsfield, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Sales Associate

    5 days ago

    Pittsfield, United States Home Goods Full time

    Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: HomeGoods Store...

  • Sales Associate

    3 weeks ago

    Pittsfield, United States Mondelēz International Full time

    Carry out instore visits according to Mondelez’ visit method, ensuring Nabisco leading brands are well represented, stocked and maintained through the implementation of Mondelēz’ guidelines.Ensure Sales Representative’s negotiations with store managers are being followed and communicate any issues with Mondelēz management team.Follow the daily route...

  • Sales Associate

    3 weeks ago

    Pittsfield, United States Mondelēz International Full time

    Carry out instore visits according to Mondelez’ visit method, ensuring Nabisco leading brands are well represented, stocked and maintained through the implementation of Mondelēz’ guidelines. Ensure Sales Representative’s negotiations with store managers are being followed and communicate any issues with Mondelēz management team. Follow the daily...

  • Retail Sales Associate

    1 week ago

    Pittsfield, United States HomeGoods Full time

      Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Posting Notes: HomeGoods Store...

  • Guest Experience Specialist

    3 months ago

    Pittsfield, United States Petco Full time

    **Guest Experience Specialist (Sales Associate)** Category: Stores Location: 690 Merrill Rd, Pittsfield , MA 01201 Schedule: Part_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do: Provide optimal guest experience services. Assist guests in the proper selection of...

  • Customer Service Sales Associate- Pittsfield

    3 weeks ago

    Pittsfield, United States Remark Holding Company Inc Full time

    Join Our Team at Benson's Pet Center! Love pets and passionate about customer service? Benson's Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive...

  • Retail Sales Associate

    3 months ago

    Pittsfield Twp, United States Verizon Full time

    When you join VerizonVerizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Sales Representative

    3 months ago

    Pittsfield, United States Sysco Full time $55,000 - $80,000

    Salary:  55K-80KJOB SUMMARY:This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some...

  • Flexible Sales Team Member

    1 week ago

    Pittsfield, Massachusetts, United States Great Lakes Ace Hardware, Inc. Full time

    POSITION SUMMARYThe primary role of the Sales Associate is to ensure exceptional customer service, drive sales, manage product displays, oversee designated sections, and assist the store management team.Uphold the Mission, Vision, and Core Values of Great Lakes Ace Hardware, striving to embody these principles daily.KEY RESPONSIBILITIES include, but are not...

  • Retail Associate

    3 weeks ago

    Pittsfield, Massachusetts, United States Professional Diversity Network Full time

    Annie Selke, Sister Company of RugsUSAAbout Us:The Annie Selke Companies have achieved continuous success since our beginning in 1994. We believe your home should make you happy. The best way to achieve that happiness is by surrounding yourself with people, pets, and amazing products. For over 20 years, we've created bedding, rugs, sleepwear, and home...

  • Customer Support Associate

    2 weeks ago

    Pittsfield, Massachusetts, United States MountainOne Full time

    EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services),...

  • Sales Associate

    3 months ago

    Pittsfield, United States Remark Holding Company Inc Full time

    At Benson's Pet Center, it's all about the pets! We have a perfect position for you if you love pets and are passionate about providing world-class customer service. Benson's Pet Center is devoted to maintaining our reputation for honesty and integrity, and that starts with our teams! You will take action every day to make a positive difference and inspire...

  • Sales Associate

    3 months ago

    Pittsfield, United States Remark Holding Company Inc Full time

    Job DescriptionJob DescriptionDescription:At Benson’s Pet Center, it’s all about the pets! We have a perfect position for you if you love pets and are passionate about providing world-class customer service. Benson’s Pet Center is devoted to maintaining our reputation for honesty and integrity, and that starts with our teams! You will take action every...

  • Customer Support Specialist for Sales

    1 week ago

    Pittsfield, Massachusetts, United States Haddad Toyota Full time

    About the RoleHaddad Toyota is expanding its Client Care Center's Sales Support Team. As a Client Engagement Associate, you will be instrumental in guiding our clients from their initial vehicle search online to their in-person visit to explore our inventory.Your Responsibilities- Provide exceptional support to clients, ensuring a seamless shopping...