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Customer Support Specialist for Sales
2 months ago
Haddad Toyota is expanding its Client Care Center's Sales Support Team. As a Client Engagement Associate, you will be instrumental in guiding our clients from their initial vehicle search online to their in-person visit to explore our inventory.
Your Responsibilities
- Provide exceptional support to clients, ensuring a seamless shopping experience from any location.
- Manage inquiries received through our digital platforms, responding promptly and addressing any questions regarding our inventory or services.
- Schedule appointments for clients to meet with our product specialists.
- Assist customers in connecting with our sales and service teams.
- Strive to exceed customer satisfaction benchmarks.
- Work towards achieving monthly performance targets and metrics.
- Efficiently navigate various software applications and technologies.
Qualifications
- Excellent communication and relationship-building abilities.
- Consistent and reliable attendance.
- High school diploma/GED or equivalent customer-facing experience.
- Previous experience in customer service is advantageous.
- Proficient with the internet, possessing strong computer skills and organizational capabilities.
What We Offer
The Haddad Dealerships, a family-owned and locally operated business, prioritize an Employee First initiative, focusing on a quality work-life balance. We provide comprehensive benefits, including health, dental, and vision insurance, a 401k plan, and vacation time. Additionally, there are numerous opportunities for advancement within our organization.
Compensation
This position offers a starting wage of $16 per hour, along with an attractive monthly bonus program.
