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Scheduling Call Center Agent
3 months ago
Fully remote position Must be within driving distance of Lombard, IL.
Hours scheduled Mon-Fri 9:30am-6:00pm CST
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.
Position Summary
The Call Center Agent will be responsible for administrative duties related to scheduling and registration. This individual will manage a large volume of inbound calls to schedule appointments for the QualDerm Partners practice locations. This individual is the first point of contact for patients and will ensure their needs are met through exemplary customer service and listening skills.
Qualifications
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care offices preferred
Medical reception experience preferred
Benefits of Joining QualDerm Partners
- Competitive Pay
- Medical, dental, and vision
- 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
- Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
- Company paid life insurance and additional coverage available
- Short-term and long-term disability, accident and critical illness, and identity theft protection plans
- Employee Assistance Program (EAP)
- Employee Discounts
- Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
