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Customer Relationship Coordinator

4 months ago

Weymouth, United States Good Brothers Full time
Job DescriptionJob Description

Job Listing:

Our dynamic and customer-centric car dealership is seeking a tech-savvy and proactive Customer Relationship Coordinator to join our team. In this role, you'll work alongside cutting-edge AI technology to streamline sales operations and facilitate the customer journey. If you thrive on multi-tasking, love a challenge, and are keen on using technology to enhance customer experience, then we'd love to hear from you

Responsibilities Include:

  • Greeting customers, both walk-ins and appointments, and gather necessary contact information.
  • Seamlessly facilitating the first half of the sales process, assisting in understanding customer needs, preferences, and budget. 
  • Using AI tools for administrative tasks, providing efficient customer support, and managing customer follow-ups.
  • Participating in morning strategy meetings and coordinating with the sales team to ensure a smooth customer journey.
  • Assisting in providing trade-in values, promoting specials, and ultimately helping close deals.

The Ideal Candidate:

  • Has excellent interpersonal and communication skills.
  • Is comfortable using AI technology and CRM systems.
  • Has strong administrative skills and is detail-oriented.
  • Is self-motivated, extremely organized, and can efficiently manage time.
  • Has a knack for handling objections and steering conversations.
  • Has a customer-first mindset and a passion for clear communication.

Requirements:

  • 5 Years professional experience.
  • Understanding of Microsoft Office suite.

Why Us?

  • Performance-based incentives tied to customer satisfaction surveys, sales volume and appointment metrics.
  • Opportunities for career progression based on consistency and improvement.
  • Exposure to cutting-edge AI technology in the sales process.

Don't miss this opportunity to be at the forefront of technology-driven sales Apply now to be a part of our team.