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eCommerce Operations Coordinator
2 months ago
About Ruggable:
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading
eCommerce Operations Coordinator
Job Summary
The eCommerce Operations Coordinator will play an integral role in helping to maintain and grow our rapidly expanding business by managing the day-to-day operations of our global product catalogs, overseeing product setup, performing critical digital updates, and assisting with catalog expansion opportunities. The perfect candidate will have a 'can-do' attitude, be highly detail oriented, and thrive in a fast-paced environment. Reporting into the eCommerce Operations Manager, this role will be instrumental in creating a best-in-class customer experience. The eCommerce Operations Coordinator is a great opportunity for someone interested in eCommerce merchandising while gaining hands-on experience as Ruggable continues to grow.
Key Responsibilities and Duties
- Manage daily site operations tasks, including setting up new products, updating product listings, managing prices, and actioning ad hoc requests.
- Perform regular QA to ensure product information is accurately reflected across all Ruggable websites (US and additional international websites).
- Work closely with cross-functional teams to help action critical tasks related to the launch of new styles, products, and international site expansions.
- Assist eCom Operations Manager with ad-hoc projects.
Qualifications and Skills
- 1-2 years of eCommerce or Merchandising experience
- 1-2 year of experience operating in Excel & Google Sheets
- Experience and/or willingness to learn key eCommerce merchandising tools and platforms
- Ability to problem-solve collaboratively with cross-functional partners
- Excellent written and verbal communication abilities
- Excitement and interest for the home decor industry
- Attention to detail & ability to multi-task
Preferred Skills
- Experience with Shopify, SearchSpring, Contentful, Heap, SQL, Python, Asana and/or Jira
Hours and Compensation
- Job Type: Full-time
- The position is currently hybrid (3 days in the office), based in our corporate Gardena, CA office
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.
