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Promotions Representative

2 months ago

Camp Verde, United States Cliff Castle Casino Full time
Job DescriptionJob Description

Position: Promotions Representative

Wage: 17.50/hr.

POSITION SUMMARY: Provide information and assistance to CCCH Guests with regards to promotions and special events.

ESSENTIAL DUTIES:

  • Administrate promotional duties in an accurate, proficient manner while providing excellent service to Guests, Vendors, and Team Members.
  • Provide energy and entertainment to the casino floor thru theatrical presentation and public speaking.
  • Execute promotions in accordance with the approved policies and procedures and promotional rules. This includes assisting with planning, executing, and reporting of all casino promotions.
  • Ensure all activities are performed in compliance with CCCH policies, procedures and all governing laws.
  • Maintain current and accurate knowledge of Casino services, amenities, promotions, and events.
  • Assist with special events and guest service issues, as needed.
  • Perform other duties as assigned.

QUALIFICATIONS:

1. Education: High School diploma or equivalent, required.

2. Work Experience:

a. Minimum 6-months’ previous experience in guest-facing, service industry, required.

b. Previous experience in Casino industry, preferred.

3. Knowledge, Skills, and Abilities:

a. Excellent communication (verbal, written) and interpersonal skills.

b. Exhibit outgoing communication skills to build excitement and engage guests in promotional activities.

c. Able to effectively present information and generate enthusiasm for events via a public address system

d. Good computer skills (Microsoft Office).

e. Exceptional Guest service skills.

f. Possess mature judgment and the ability to apply common sense reasoning to a variety of situations.

g. Work effectively in a fast-paced, high-stress environment while maintaining professional composure and be able to de-escalate tense situations.

h. Strong organizational and time-management skills.

4. Be at least 18 years of age.

5. Able to demonstrate eligibility to work in the U.S.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

7. Able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.

8. Available to work all shifts, weekends, and holidays as deemed necessary.