Customer Support Associate

2 weeks ago


Irving, United States Crown Connect, Inc. Full time
Job DescriptionJob Description

Crown Connect, Inc. is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Associate.

 

Responsibilities: 

  • Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
  • Facilitate sales presentations to customers with the goal of enrolling them in our clients available services 
  • Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
  • Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
  • Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
 

Qualifications and Skills:

  • Previous experience in customer support, client management, or a related field is preferred.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong problem-solving abilities with a customer-centric approach.
  • Proficiency in using CRM software and other relevant tools.
  • Detail-oriented with excellent organizational skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Empathetic and patient demeanor when dealing with client inquiries and concerns.
 

Education:

  • High school diploma or equivalent; Bachelor's degree preferred.
 

#Li-Onsite

Powered by JazzHR

a7eOGYv09X



  • Irving, United States Crown Connect Full time

    Job Description Job Description Crown Connect, Inc. is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and...


  • Irving, United States Bioworldmerch Full time

    ** Bioworld Merchandising** ** Customer Service Associate** Irving, TX 75038 Bioworld Merchandising is looking for a dynamic, customer-focused professional to add to our Ecommerce team! Looking for the perfect candidate who loves working with customers and always aiming to find the right answer. Must be a problem solver at heart. **RESPONSIBILITIES** *...


  • Irving, United States Apex Systems Full time

    Position: Customer Support Specialist Client: Large BankLocation: Irving, TX - hybrid schedule, 3x/week onsite12+ month contract, with potential to extend**W2 contract opportunity - can not work C2CTop requirements:3+ years experience in customer support role3+ years experience working with high volume pipeline (30+ cases)Extensively worked in direct contact...


  • Irving, United States Kellyrentals Full time

    Customer Support Representative Kelly Rentals Logo Irving, TX **Essential Duties and Responsibilities:** The responsibility for a customer support level 1 Representative is as listed: answering incoming calls, responding to incoming emails, Creating quotes over the phone for customers, checking inventory, creating linen bins, updating customer invoices via...


  • Irving, United States Global Channel Management Full time

    Summary A National Account CSR Support Manager position is available, requiring at least 2 years of experience in a management or supervisory role. The role involves advanced knowledge of security systems, strong computer skills, and exceptional customer service abilities. Requirements Advanced knowledge of Closed Circuit Television, Access Control,...


  • Irving, United States Ethos Group Full time

    Job Title: IT Support Specialist City, State Location: Irving, TX **IT Support Specialist** The Ethos Group IT Department designs, maintains, and supports custom web and PC?based applications for use by our internal operations and sales staff as well as our clients. This position requires expertise in the coordination of technical and information systems...


  • Irving, United States Sparibis Full time

    Title:Customer Service AnalystLocation:Irving, TX**Location:** Must be onsite in Irving, TX (Remote during COVID) **Years Experience:** 3 Years + **Education:** Bachelors Degree or equivalent preferred. An associate degree or significant relevant experience is required. **Hours:** 8:00am to 5:00pm **Key Skills:** * Experience in the Telecommunications...


  • Irving, United States Lyft, Inc. Full time

    /h 2ulli. Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/ Check-In, assigning drivers to rental vehicles and processing rental returns. Prepares rental vehicles for Lyft Dr Operations Associate, Operations, Field, Associate, Customer Service, Technical Support, Manufacturing,...


  • Irving, United States Darling International Full time

    * Irving, TX, USA * Salary * Full Time *Full Benefits* Come join us at Darling Ingredients -- we repurpose & reuse rather than discarding what others might consider as waste. We capture valuable ingredients and nutrients to help maximize what nature has to offer, providing components for a wide range of products, including pet food, fertilizer and...


  • Irving, United States Elite GI. Full time

    At Elite Generations, our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Relations Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support innovative...


  • Irving, United States Elite GI. Full time

    At Elite Generations, our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Relations Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support innovative...

  • Sales Associate

    1 week ago


    Irving, United States Zion Capital Full time

    Zion Capital’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Dallas, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand...


  • Irving, United States The Houston Jackson Group Full time

    *Admin Support Position for Customer Service Department in a Call Center**START JUNE 2024** *Onsite position - NOT REMOTE!** *Start in clerical support role, must be willing to move into a phone position eventually,** *Irving/Las Colinas area near 114 and Beltline** *Hours: Monday - Friday 8am - 5pm**Pay:$18.50-23.50/hr. (Paid weekly)** $18.50 if less than 4...


  • Irving, United States CornerStone Staffing Full time

    CornerStone Staffing is hiring for a Sales Support Analyst in Jacksonville, FL! Work for one of the largest independent specialty pharmacies in the US!! Dont miss out on this opportunity! APPLY TODAY Location: Jacksonville, FL 32256 Onsite ID: 1450008 Pay: $27/Hr. Schedule: Mon-Fri (7:30a -4 pm) Job Description: This position is responsible for reviewing and...


  • Irving, United States CornerStone Staffing Full time

    CornerStone Staffing is hiring for a Sales Support Analyst in Jacksonville, FL! Work for one of the largest independent specialty pharmacies in the US!! Dont miss out on this opportunity! APPLY TODAY Location: Jacksonville, FL 32256 Onsite ID: 145008 Pay: $27/Hr. Schedule: Mon-Fri (7:30a -4 pm) Job Description: This position is responsible for reviewing and...


  • Irving, United States CornerStone Staffing Full time

    CornerStone Staffing is hiring for a Sales Support Analyst in Jacksonville, FL! Work for one of the largest independent specialty pharmacies in the US!! Don't miss out on this opportunity! APPLY TODAY Location: Jacksonville, FL 32256 *Onsite* ID: 1450008 Pay: $27/Hr. Schedule: Mon-Fri (7:30a -4 pm) Job Description: This position is responsible for...


  • Irving, United States CornerStone Staffing Full time

    CornerStone Staffing is hiring for a Sales Support Analyst in Jacksonville, FL! Work for one of the largest independent specialty pharmacies in the US!! Don't miss out on this opportunity! APPLY TODAY Location: Jacksonville, FL 32256 *Onsite* ID: 145008 Pay: $27/Hr. Schedule: Mon-Fri (7:30a -4 pm) Job Description: This position is responsible for...


  • Irving, United States Collabera Full time

    Job DescriptionJob Description Note: The position is Hybrid (Training is Onsite, then Hybrid - One week from Office, One week from Home). Series 7 license required – MUST BE ACTIVE (or within a 2-year window so it may be re-activated quickly) Position Details: Position: Customer Service Specialist Industry: Banking/Financial Services Job duration: 6...


  • Irving, United States Elite GI. Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...


  • Irving, United States Indotronix International Corporation Full time

    Title: Customer Service with Issue resolution and Data research/Analysis Location: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL (HYBRID) Type: Contract Duration: Long Term Description: *** Locations: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.**** Hybrid: Once a month in office with flexibility to change varying on business needs....