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Organizational Change Management Lead | OCM Lead
4 months ago
Job Title: Organizational Change Management Lead | OCM Lead
Location: Waukegan, IL – Onsite – Local candidates only
Start Date: June 1, 2024
End Date: 11 months (June 1, 2024 – April 30, 2025; option to extend beyond if necessary)
OCM Role: 25 hours/week
Ability to Work One Remote Day/Week: Yes (part-time schedule)
Rate: $90 - $100/hour
Contract: W-2 only
Scope of Services:
The OCM Lead will facilitate the adoption of a financial system upgrade. The Lead will work within the finance organization and play a key role in ensuring all change initiatives associated with IT projects meet objectives by increasing adoption and usage. The individual will provide leadership focus on aspects of change, including people, business processes, systems and technology, job roles and organization structural changes.
This project involves moving the architecture of a financial planning and analysis tool from separate Sales and Financial Cubes to a single cube environment. This will reduce the duplicate maintenance of master data, reduce processing time, and streamline reporting. While global in scope, all communications will be written in English, however some end users are ESL and communications need to be clear and easy to read/understand.
Project Deliverables:
- Stakeholder Analysis (a review of who needs what to make the changes and behavior desired)
- Identify all supporting structures (team and sponsors) and how you will leverage these in the process, reinforcing, communicating, or creating awareness around the system upgrade.
- Communications Plan and Strategy – create a coms calendar, draft communications, and ensure they are reviewed by team. This should be in line with the PM plan.
- Training Plan – working with internal Abbott resource to provide any additional training documentation or job aides leveraging system content.
- Resistance Plan management – identifying where there is resistance and why and create a plan to address it and build engagement around the change.
- Hypercare support – post integration, any additional support needed after go live.
Note: if this requires an instructional designer to create training, we may need to bring in our instructional designers to help.
Experience:
- Bachelor’s Degree or higher in communications, training, organizational change management or information systems
- Extensive experience (at least 5 - 7 years) leading change, communication, and training efforts for multiple global, complex technology implementations
- Prior consulting experience delivering projects and navigating client-facing environments.
- Design Thinking, Culture and Branding/Marketing experience preferred.
- LaMarsh, Prosci, CCMP or other Change Management Certification
- Experience with major transformational, cultural change programs leading to new capabilities.
- Ability to apply a structured change management approach and methodology for the people-sided change caused by projects and change efforts.
- Experience with organizational design and organizational effectiveness tasks and delivery
- Highly developed communication skills with expertise in producing organization-wide communications, communication strategy, including cascading messages, collateral, talking points, posters, job aids, presentations, etc.
- Experience with project management approaches, tools, and phases of the project lifecycle
- Demonstrated strong leadership skills, excellent active listening skills and ability to work effectively at all levels across the global organization.
