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QA Transformation Lead

2 months ago

Waukegan, United States Cognizant Full time

Cognizant Technology Solutions is currently seeking a highly skilled QA Transformation Lead - Life Science who will be responsible for driving QA Strategy CoE model Process and Transformation initiatives for Patient Services program.

Are you ready to be a change-maker? At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow

Ability to work independently and remotely, with willingness travel for client engagements as needed.

Responsibilities:

· Responsible for the Data Integration across Immunology systems which includes in-house and vendor applications.

· Lead test strategy oversee execution and completion to meet the quality expectations, End-to-End and Regression Testing of TIBCO Web Services and Web/Mobile applications.

· Overseeing and leading projects including Managing all testing activities, including planning, conducting tests, and resolving bugs.

· Develop and maintain comprehensive Test Plans and Test Suites.

· Document test results and track failures in defect management tools like JIRA.

· Lead test strategy, oversee execution and completion to meet the quality expectations

· Establish QA COE & Streamline test strategy and Lead test automation efforts.

· Define framework for consistent QA execution & measurement.

· Standardize test process & drive Test automation across all systems

· Define, Manage & implement QA processes and record QA metrics, the scope of testing, and implement a testing process

· Review, evaluate & Signoff work products for accuracy and applicability and Ensure testing process/scope meet the customers' needs.

· Provide Support for the Onsite & Offshore QA/Dev teams.

· Coordinate with Onsite, Offshore and Third-Party Vendors for data creation and integration.

· Perform Test Lead and Val Lead activities using the Test Management Tool - HP ALM.

· Apply user learned feedback in testing for providing thoughtful improvements.

· Improve quality of release by optimizing testing methodology applied.

· Provide Sanity Testing support during production release to ensure successful results.

Required Skills/Qualifications:

· 16+ years of overall experience in Life Sciences industry with experience in patient drug journey, HIPAA concepts, handling PHI and PII data and data security.

· Strong experience in Managing E2E testing along with Strategy, QA Transformation.

· Hands on experience in Validation, Compliance with regulatory requirements and industry best practices.

· Strong supervisory and leadership skills and be proficient with Microsoft Office Suite.

· Hands on experience with data integration across Commercial systems which includes in-house and vendor applications.

· Hands on experience handling production ServiceNow tickets which includes functional issue, business request/question, data issue, data manipulation, user setup and other ad-hoc requests.

· Experience creating and executing SQL/SOQL queries to extract and manipulate data for analysis purposes in MySQL, SnowFlake & Salesforce.

· Expert troubleshooting skills across systems to identify defects and assigning it to the right system.

· Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, attention to detail, time management skills, and analytical and problem-solving skills.

· Data analysis experience using Salesforce, SOAPUI, Postman, SnowFlake & MySQL.

· Experience with Test data creation, test automation

Preferred Skills/Qualification:

· Knowledge on SFDC & SFMC

· PMP Certification

Home office setup (network, phone, etc.) Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you.

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