Field Support Technician
4 weeks ago
**ICP - Island Computer Products Inc. is a leading technology solutions systems integrator**
**provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contribute to our mission of providing exceptional integration and support services to our clients in the NYC area.**
As a Field Support Technician, you will play a crucial role in ensuring seamless integration of systems and technologies for our clients. You will be responsible for a range of tasks related to system assessment, configuration, and installation. This role requires strong technical expertise, attention to detail, and excellent communication skills.
**Requirements**:
- Reliable self-motivated individual with the technical skills to resolve technical issues as they arise.
- Device installations and de-installations
- Perform updates, upgrades or new product installations.
- Experience with system installation, troubleshooting, and repair
- Experience with System setup and configuration of Operating systems and industry standard software
- Ability to work with other technical groups to coordinate and validate work flows
- Available to work past 5 PM and on weekends.
- Adhere to security policies and procedures
- Communication with management to keep them abreast of day to day operations as well as changes and issues
- Customer interface, communication and organizational skills.
- Valid driver’s license and own transportation required, local travel is required.
**Qualifications**:
- Highly organized and detail-oriented with a strong focus on precision.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively with a partner or independently when required.
- Effective time management skills to prioritize tasks and meet integration deadlines.
**EOE/AAE**
**Please send resume with salary requirements.**
Pay: From $22.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have your own vehicle (Car)
**Experience**:
- IT Field Support: 2 years (required)
License/Certification:
- Driver's License (required)
- vehicle (Car) available for multi-location local travel? (required)
Ability to Commute:
- New York, NY (required)
Willingness to travel:
- 100% (required)
Work Location: In person
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