Case Manager

4 months ago

Paterson, United States Eva's Village Full time
Job DescriptionJob Description

JOB SUMMARY

Under the supervision of the Director of Housing, the Case Manager will build a consistent 30-person caseload from 3 sources: finding and staying engaged with unsheltered individuals on the HPL (Housing Priority List); homeless individuals who do not qualify for benefits and cannot be placed in a shelter; homeless individuals seeking help who are not in HMIS (Homeless Management Information System).

JOB DUTIES

  1. Embodies Eva’s Village’s core values, voice, and tone to provide an exceptional and effective experience for our clients, funders, employees, and volunteers.
  2. Performs all procedures accurately, completely, and efficiently for clients in accordance with The CAN guidelines.
  3. Provides outreach and engagement services designed to assist clients in accessing prevention, treatment, and recovery support services.
  4. Responsible for securing and maintaining government assistance benefits, social services, unemployment, and social security cases when and where applicable.
  5. Responsible for assisting clients in obtaining their birth certificates, social security cards and judgment of convictions, etc.
  6. Responsible for securing and maintaining client’s charity care when needed.
  7. Responsible for securing temporary sheltering, and transitional, supportive, and permanent housing for clients.
  8. Document all progress and services provided for the client thru HMIS.
  9. Maintains up-to-date client files.
  10. Participates in program data collection and maintains program tracking mechanisms.
  11. Verifies insurance benefits for clients for specific treatment and care options as needed.
  12. Coordinates claim submissions, follow up calls, and appeals for denied claims as needed.
  13. Communicates with Parole, Probation, Drug Court, etc. when necessary.
  14. Contacts client and/or referring agency when clients miss their appointments and reschedules as deemed necessary.
  15. Makes appropriate referrals based on the needs of the client.
  16. Responsible for assisting clients with legal issues, scheduling fine payments, rescinding warrants, and rescheduling court dates where and when applicable.
  17. Work within the community and serve as a liaison with outreach teams and other agencies.
  18. To increase the number of housing placements and/or stability among those(unsheltered) referred by NJ211 who are not eligible for social services benefits.
  19. Partner with Care Plus, Prevention is Key, City Relief, PATH, Catholic Family and Community Services, OASIS, New Bridge, Straight and Narrow, NJ Re-entry, New Destiny, St Paul’s CDC, CUMAC, 4Cs, St Joseph’s University Medical Center, Passaic County Board of Social Services, Project COPE.

QUALIFICATIONS

EDUCATION: Bachelor’s degree in human services field with 1 year of experience working in case management.

EXPERIENCE:

Knowledge of the biopsychosocial disease model of substance abuse/ dependence and mental health disorders.

Knowledge of prevention, treatment, and recovery support services resources available within Paterson and the Passaic County area.

Understanding confidentiality rules and regulations related to substance abuse/dependence and mental health disorders prevention and treatment.

Ability to speak, read and write English.

Must be able to work independently and complete assignments with minimal supervision.

Good interpersonal skills required.

Must maintain a professional demeanor and perform duties effectively in stressful/emergency situations.

Must be able to maintain objectivity and deal diplomatically with clients and family members.


Benefits:

Medical, Dental, Vision, Retirement Plan, Life Insurance, Paid Time Off

Work Schedule: Monday-Friday 9am-5pm

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