Corporate Support Analyst

6 days ago


Greenville, United States Pierce Technology Corp Full time
Job DescriptionJob Description

· Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator.

· Provide rapid and customer focused support as required by goals.

· Proper time management skills will be required to juggle the many support calls (written tickets, verbally, and/or in-person.)

· Work with Hardware vendors to acquire, image, deploy, and ship pc's to corporate support locations. This includes logistical work between corporate departments as well as the maintenance of the hardware inventory system.

· Maintain knowledge and build experience in technical challenges and recommend solutions as deemed appropriate. Ability to create automations or create efficiencies will be critical for this role.

· Stay ahead of industry trends and new and improved processes and systems

· Coordinate implementation of system changes, upgrades, and modifications according to business needs to include proper change management.

· Proactively identify and help solve inefficiencies within the work environment.

· Self-directed and motivated to ensure quality customer support and proactive maintenance of the Corporate IT environment.

· Ability to work with systems administrators, network engineers, and other IT Corporate support analysts located in the store support center in call center by phone to quickly resolve IT problems requiring escalation.

· You have acquired a broad knowledge of all systems and have become a Subject Matter Expert in one or more disciplines within the IT field (Systems Admin, Network Admin, Security, Telecom etc)

· Superior customer support and ability to work with a diverse group of personalities.

· Requires onsite regular business hours attendance. This is not a remote role

Requirements

Bachelor's degree preferred, preferably in an IT or Systems Administration discipline from an accredited four-year college or university or equivalent experience.

· Previous experience within wireless retail, technical services, telecom, or similar technology preferred

· Proven ability to work autonomously, identifying problems, and solving independently

· Ability to work after hours and on weekends

· Previous experience with Meraki a plus


  • Corporate Support Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Greenville, United States Pierce Full time

    Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator Provide rapid and customer focused support as required by goals Proper time management skills will be required to juggle the...

  • Corporate Support Analyst

    Found in: Resume Library US A2 - 6 days ago


    Greenville, North Carolina, United States Pierce Technology Corp Full time

    · Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator. · Provide rapid and customer focused support as required by goals. · Proper time management skills will be required to...


  • Greenville, United States CareerBuilder Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers...


  • Greenville, United States Van Lanschot Kempen Full time

    As an Analyst at Van Lanschot Kempen Investment Banking you are ready to be part of a dynamic international team, take a high degree of responsibility, and make an impact from day one. You are looking to fuel your career in a boutique investment bank, advising clients on M&A, debt, and equity capital markets solutions across a number of growing sectors. You...

  • Support Analyst, FT, Day

    Found in: Talent US C2 - 6 days ago


    Greenville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers...

  • Support Analyst, FT, Day

    Found in: Talent US C2 - 6 hours ago


    Greenville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers...


  • Greenville, United States Hyster-Yale Material Handling, Inc. Full time

    Job Title Accounting & Reporting Analyst II Job Family Job Description This position will be accountable for preparing the monthly, quarterly and annual Americas Division financial statement reporting package and additional general accounting supplemental reporting requirements including quarterly footnote disclosure schedules, tax schedules and audit...


  • Greenville, United States ECU Health Full time

    ECU Health About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180...

  • CDD Analyst

    6 days ago


    Greenville, United States Van Lanschot Kempen Full time

    As a CDD Analyst you are responsible for independently conducting (complex) customer surveys. What makes us unique is that we work from one department (Client Monitoring) where all activities in the field of Financial Crime such as Transaction Monitoring, CDD and Fraud take place. This allows us to vary the type of work and to develop in multiple areas, in...


  • Greenville, United States Taxation Full time

    As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...


  • Greenville, United States HarperGC Full time

    Job DescriptionJob DescriptionSalary: Summary/Objective: Promotes the company mission statement by supporting the Corporate Office in providing multi-faceted administrative support and assistance to ensure effective use of Leadership's time and productive interactions with staff and the public. Handles a wide range of administrative and support tasks and...


  • Greenville, United States HarperGC Full time

    Job DescriptionJob DescriptionSalary: Summary/Objective: Promotes the company mission statement by supporting the Corporate Office in providing multi-faceted administrative support and assistance to ensure effective use of Leadership's time and productive interactions with staff and the public. Handles a wide range of administrative and support tasks and...


  • Greenville, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference. Job Summary Coordinate system-wide hospital and physician services contracting, including but not limited to, strategy formulation, contract terms and contract performance. Coordinate the implementation, presentation and servicing of all contracts for the entire system. Provides system wide...


  • Greenville, United States CareerBuilder Full time

    Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Pricing Analyst (Tactical) at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts...

  • Operations Analyst

    2 weeks ago


    Greenville, United States Hueman PE Talent Solutions Full time

    Job DescriptionJob DescriptionScout Land Consultants is hiring an Operations Analyst in Greenville, SC. The Operations Analyst will be screening incoming voicemails, emails, texts, and website leads from solar land prospects and directing them to the appropriate Land Acquisition Manager or Director for follow up. ​​​At Scout Land Consultants, we’re...

  • Board Certified Behavior Analyst

    Found in: Appcast Linkedin GBL C2 - 4 days ago


    Greenville, United States CAROLINA BEHAVIORAL INNOVATIONS, LLC Full time

    We invite you to join a team dedicated to providing the highestquality of community-based ABA services ( in school, day care, and home settings)BCBA (Board Certified Behavioral Analyst) Responsibilities:Development of assessments utilizing standardized assessment tools as necessary (i.e VB-MAPP, FBA)Development of treatment plansAnalyze data and implement...

  • Commodity Sales

    5 days ago


    Greenville, United States CareerBuilder Full time

    Commodity Sales & Promotion Analyst page is loaded Commodity Sales & Promotion Analyst Apply locations HYG US Greenville, NC (Headquarters) time type Full time posted on Posted 2 Days Ago job requisition id R6065 Job Title Commodity Sales & Promotion Analyst Job Family Job Description What starts with YOU, moves the world! Hyster-Yale Group, Inc. (HYG), a...


  • Greenville, United States Invesco Mutual Fund Full time

    Sr. Infrastructure Analyst page is loaded Sr. Infrastructure Analyst Apply locations London, London time type Full time posted on Posted 30+ Days Ago job requisition id R-4314 As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our...


  • Greenville, United States First Brands Group Llc Full time

    Job Summary:The Onsite Desktop Support Technician will work in a team environment to provide in-depth procedural and technical computer end-user support with the highest level of customer satisfaction. The Desktop Support Technician will support and maintain First Brands Group computer systems, desktops, and peripherals. That includes installing, diagnosing,...


  • Greenville, United States Vidant Health Full time

    Job DescriptionECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and...