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Human Resources Generalist

3 months ago

Rapid City, United States Great Plains Tribal Leaders Health Board Inc Full time
Job DescriptionJob Description

Job Summary:

This position assists with the administration of the day-to-day operations of the human resources functions and duties. The Human Resource Generalist is responsible for performing HR-related duties on a professional level. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Essential Functions:

Specific duties include, but are not limited to:

  • Maintains knowledge of the legal requirements and government reporting regulations affecting human resources functions and ensures that policies, procedures, and reporting are compliant.
  • Administers various human resource plans and procedures for assigned employees; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual while maximizing employee engagement.
  • Participates in developing department goals, objectives and systems.
  • Administers the compensation program; monitors the performance evaluation program and revises as necessary.
  • Develops company-wide communication for new and ongoing HR activities.
  • Develops and maintains HR metrics and other records, reports and logs to conform to reporting requirements.
  • Identifies strategic staffing needs and conducts recruitment effort for exempt and nonexempt personnel; coordinates recruitment and hiring processes; writes and/or assists in the development of interview questions; creates job postings and other advertisements; and evaluates applicants for eligibility.
  • Participates in the on-boarding of new personnel.
  • Conducts presentations at new-employee orientations and other development and training events.
  • Administers performance management and improvement systems.
  • Fields and investigates employee issues, assists supervisors in writing performance development plans, facilitates counseling and conducts exit interviewing as needed.
  • Participates in administrative staff meetings and attends other meetings and seminars as appropriate.
  • Maintains human resource information system records and compiles reports from the database.
  • Maintains compliance with federal and state regulations concerning employment.
  • Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that create new value for customer-owners and employees.
  • Reviews and facilitates approval and processing of pay changes and other changes to employee status.
  • Tracks annual employee requirements including performance evaluations and required training.
  • Establishes and maintains personnel files and other HR records.
  • Responds to a variety of HR related questions and requests.
  • Collaborates with co-workers to respond to internal and external requests; serves as back-up and provides office coverage in the absence of other personnel or as needed.
  • Assists with drafting and revising human resources related policies and procedures.
  • Performs other duties as assigned.

Professional Behavior

  • Effectively plan and organize workload and schedule time to meet the demands of the position.
  • Work in a cooperative and professional manner with GPTLHB staff.
  • Treat Great Plains tribes and collaborators with dignity and respect.
  • Utilize effective verbal and written communication skills.
  • Abide by the GPTLHB policies, procedures, and structure.
  • Attend GPTLHB meetings, events, and other functions as required.
  • Advance personal educational development by attending training sessions and seminars as appropriate.

Requirements

Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.

  • Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
  • Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
  • Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
  • Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
  • Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
  • Maintain and ensure organizational privacy and confidentiality.
  • Must be able to handle crisis and tolerate stress professionally.
  • Must be self-directed and take proactive initiative to assist others.
  • Possess the ability to resolve issues with other departments and coworkers without direct supervision.
  • Knowledge of human resources principles, practices and procedures.
  • Knowledge of tribal, state and federal employment and labor laws.
  • Knowledge of the structure, functions and operations of GPTCHB departments.
  • Knowledge of computers and job-related software programs.
  • Ability to maintain strict confidentiality of records and information.
  • Ability to be flexible and change to adapting situations.
  • Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
  • Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.
  • Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization.
  • Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.
  • Ability to promote an alcohol-, tobacco- and drug-free lifestyle.
  • Skill in analytical, critical thinking and interpretive skills to apply various employment situations against numerous complicated employment laws and regulations.
  • Skill in oral and written communication with particular ability to communicate complex and/or sensitive information in a clear, concise, diplomatic, and professional manner.
  • Skill in organizing, tracking, and prioritizing assignments and tasks.
  • Skill in interpersonal relations and providing exceptional customer service.
  • Skill in prioritizing and planning.
  • Embrace modes of appearance and attire that reflect a professional presence.
  • Adhere to GPTLHB policies and procedures.

SUPERVISORY CONTROLS

The supervisor makes specific assignments that are accompanied by clear, detailed, and specific instruction. The supervisor checks completed work for compliance with procedures with instruction, accuracy, adequacy and timeliness.

GUIDELINES

Guidelines include state and federal labor laws, GPTLHB policies and procedures and benefit plan documents. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied administrative support duties. The purpose of this position is to support the human resource programs and the administrative office.

CONTACTS

Contacts are typically with coworkers and the general public. Contacts are typically to exchange information and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The work is typically performed in an office.

While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to manipulate, handle, or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually quiet.

This position requires operation of a motor vehicle.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

  • Minimum education required is a bachelor’s degree in organizational development, human resources, business administration, or related field. Progressively responsible work experience may be substituted on a year-for-year basis for college education.
  • A minimum of three (3) years of progressively responsible human resources experience performing related duties sufficient to understand the major duties of the position. Experience working in the Indian health care delivery system working with American Indian/Alaska Native tribal governments is preferred.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of South Dakota with a clean driving record.
  • Must successfully pass a pre-employment drug screen, criminal and background check.
  • Excellent verbal and written communication skills with the ability to be detail oriented.
  • Computer and technical skills (including Word, PowerPoint, Excel, Outlook, etc.).
  • Experience that indicates the ability to interact effectively with leaders among American Indian communities, government agencies, scientific and academic communities, medical and health-related organizations, nongovernmental groups and the public at large is required.

The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal.

Employment is contingent upon the outcome of all required criminal background checks.