Client Care Specialist

1 month ago


Waterbury, United States Catholic Charities Full time
Job DescriptionJob DescriptionCatholic Charities is seeking a full time (35 hours per week) Client Care Specialist

POSITION SUMMARY

Position supports behavioral health operations at clinic locations, managing client access to mental health and other treatment services. Customer service skills, computer skills and navigating electronic medical records are provisions of the position. Position requires flexibility in working within a team environment to support clients, managers, and clinical staff. The Client Care Specialist reports to the Office Manager of the location. IHF Client Care Specialists report to the location’s Practice Manager.

GENERAL DUTIES AND RESPONSIBILITIES:

Customer service to internal and external customers/clients.

Assist clients to feel welcome and supported in a confidential manner.

Must remain calm and composed in a high paced environment when working with the general public.

Must be able to request payment of fee(s) in a business-like manner without embarrassment or exerting pressure. Manage client payment accounts.

Possess the ability to maintain a good rapport with staff, remaining pleasant under pressure.

Accept and manage incoming calls to office location, schedule appointments, relay information, and navigate with the client’s wellbeing in mind.

Triage potential client crisis and connect with managerial/clinical staff.

Translation of services for Spanish speaking clientele.

Oversee client waiting area to maintain safety, comfort, and confidentiality.

Process point of entry, intake information within our EMR and schedule services based on credentials of staff and needs of the clients.

Responsible for outgoing mail and the sorting and distributing of incoming mail.

May be required to substitute for or share duties with other operations staff when necessary.

Position scheduled during operational hours of the clinic location

QUALIFICATIONS:

Graduation from high school or GED equivalent with specialized course work in general office practices, computer skills.

Knowledge of basic math and ability to prepare written reports is required.

Must possess friendly effective communication skills with clients, staff, and the general public.

Spanish speaking required.

EMPLOYEE BENEFITS

Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health: Medical, Prescription, Dental and Vision insurance
For a Secure Future: Life, AD&D and Long-term disability insurance
For Retirement: 403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement: Training and development opportunities
For Work Life Balance: Generous paid time off; including vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling

Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.



  • Waterbury, United States Ultimate Staffing Full time

    Client Care Specialist/ Bi-Lingual - Waterbury, CT. Ultimate Staffing has partnered with a fantastic community focused organization in need of a Front-End Administrative Support person. This position entails greeting clients, scheduling, answering, Specialist, Business Operations, Client, Staffing, Healthcare


  • Waterbury, Connecticut, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN ICU SpecialistWe are seeking a highly skilled and experienced Travel Nurse RN ICU Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Job Summary:The Travel Nurse RN ICU Specialist will be...


  • Waterbury, Connecticut, United States HealthEcareers - Client Full time

    About the JobWe are seeking a highly skilled and experienced Intensive Care Unit Registered Nurse to join our team as a Travel Nurse RN ICU Specialist. This is a fantastic opportunity to work with a reputable healthcare provider and gain valuable experience in a dynamic and challenging environment.Job ResponsibilitiesProvide high-quality patient care in the...


  • Waterbury, Connecticut, United States Wheeler Clinic Full time

    Position OverviewThe Client Support Specialist plays a vital role in assisting with the onboarding of new clients. This position involves:Client Registration: Accurately registering new clients and gathering essential insurance details.Data Management: Entering information into the Electronic Health Record (EHR) system to ensure up-to-date...


  • Waterbury, Connecticut, United States Catholic Charities Full time

    Position OverviewCompany: Catholic CharitiesRole: Full-time Client Care SpecialistPOSITION SUMMARYThe Client Care Specialist plays a crucial role in facilitating access to mental health and treatment services within our behavioral health operations. This position requires exceptional customer service skills, proficiency in computer systems, and the ability...

  • Travel Nurse ICU RN

    4 hours ago


    Waterbury, Connecticut, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU RN - Acute Care HospitalWe are seeking a skilled Travel Nurse ICU RN to join our team at an Acute Care Hospital in Waterbury, CT.Job Summary:This is a 13-week travel nursing assignment for a Registered Nurse (RN) with ICU experience. The ideal candidate will have a strong background in critical care and be able to work effectively...


  • Waterbury, Connecticut, United States Ultimate Staffing Full time

    Position Overview:As a Client Care Specialist, you will play a vital role in providing exceptional support to our clients. Your responsibilities will include:Client Interaction: Engaging with clients in a friendly and professional manner.Scheduling: Coordinating appointments and managing client calendars efficiently.Communication: Addressing client inquiries...


  • Waterbury, Connecticut, United States Ultimate Staffing Full time

    Position Overview:As a Client Care Specialist, you will play a crucial role in ensuring a positive experience for our clients. Your responsibilities will include:Client Interaction: Engaging with clients to address their needs and inquiries.Scheduling: Coordinating appointments and managing calendars efficiently.Administrative Support: Providing essential...


  • Waterbury, Connecticut, United States HealthEcareers - Client Full time

    {"h3": "Job Details", "p": "HealthEcareers - Client is seeking a skilled Labor and Delivery Travel Nurse RN to join their team. This 13-week assignment offers a unique opportunity to work in a dynamic environment while enjoying a tax-free stipend and comprehensive benefits package.", "ul": [{"li": "Specialty: Labor and Delivery"}, {"li": "Discipline: RN"},...


  • Waterbury, Connecticut, United States Catholic Charities Full time

    Job OverviewPosition SummaryCatholic Charities is in search of a dedicated full-time Client Care Specialist, working 35 hours per week. This role is pivotal in supporting the operations of behavioral health services at various clinic locations, ensuring that clients have access to essential mental health and treatment services.Key Responsibilities:Deliver...


  • Waterbury, Connecticut, United States Catholic Charities Full time

    Position OverviewRole Summary:Catholic Charities is in search of a dedicated full-time Client Care Specialist, working 35 hours weekly. This role is essential in facilitating behavioral health services at our clinic locations, ensuring that clients have seamless access to mental health and treatment options.Key Responsibilities:Deliver exceptional customer...


  • Waterbury, Connecticut, United States Trinity Health Full time

    Cardiovascular Care Specialist OpportunityTrinity Health of New England is seeking an experienced Cardiovascular Care Specialist to join our team at St. Mary's Hospital in Waterbury, Connecticut.This is an exciting full-time inpatient opportunity within a highly collaborative cardiovascular team. The selected candidate will work as an integral part of a...

  • Travel Nurse RN

    1 day ago


    Waterbury, Connecticut, United States HealthEcareers - Client Full time

    Job DetailsJob Title: Travel Nurse RN - Med Surg OpportunityJob Type: Travel NursingLocation: Waterbury, ConnecticutDuration: 13 weeksShift: 12 hours, daysHours per Week: 36 hoursJob DescriptionHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in Waterbury, Connecticut. As a Travel Nurse RN, you will be responsible for providing...


  • Waterbury, Connecticut, United States HealthEcareers - Client Full time

    Job Title: ICU RN | Registered NurseCrossMed Healthcare Staffing is seeking a skilled ICU RN to join our team in Waterbury, Connecticut. As a travel nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with a multidisciplinary team.Job DetailsShift: 12 hoursHours Per Week:...


  • Waterbury, Connecticut, United States Complete Staffing Full time

    Position Overview:The Customer Service Representative is responsible for a variety of tasks that ensure customer satisfaction and operational efficiency.Key Responsibilities:Perform general order entry tasks; accurately input and manage customer purchase orders within the CRM system.Provide timely updates to clients regarding their order status, shipping...


  • Waterbury, Connecticut, United States Complete Staffing Full time

    Position: Customer Service RepresentativeOverview:As a Customer Service Representative, you will be responsible for a variety of tasks aimed at ensuring customer satisfaction and efficient order processing. Your role will involve:Key Responsibilities:1. Executing general order entry tasks and maintaining customer purchase orders within our CRM system.2....


  • Waterbury, United States Elevance Health Full time

    Outreach Care Specialist Location : This is a hybrid role where the time is split between working from home and out in the community/field in Connecticut . Seeking candidates in the following areas : Waterbury, Torrington and Danbury, CT . Work Schedule : Monday - Friday 9am - 5pm. To accommodate the needs of families that you're supporting, flexibility to...


  • Waterbury, Connecticut, United States Forum Molding Corp Full time

    Position: Customer Service RepresentativeJob Type:Full-timePart-timeNumber of Hires:2 to 4Qualifications:Experience:+ Minimum of 2 years in Customer Service within the Manufacturing sector (Required)Language:+ Proficiency in English and Spanish (Preferred)Job Overview:As a Customer Service Representative, you will be responsible for a variety of tasks...


  • Waterbury, Connecticut, United States Skyline Med Staff Nursing Full time

    Job Details**Job Title:** Travel Nurse RN Specialist**Job Type:** Travel Nursing**Location:** Waterbury, Connecticut**Job Description:****About the Job**Skyline Med Staff Nursing is seeking a skilled and dedicated travel nurse RN specialist to join our team in Waterbury, Connecticut. As a travel nurse RN specialist, you will be responsible for providing...


  • Waterbury, Connecticut, United States Skyline Med Staff Nursing Full time

    Job Details**Job Title:** Travel Nurse RN Specialist**Job Type:** Travel Nursing**Location:** Waterbury, Connecticut**Job Description:****About the Job**Skyline Med Staff Nursing is seeking a skilled and dedicated travel nurse RN specialist to join our team in Waterbury, Connecticut. As a travel nurse RN specialist, you will be responsible for providing...