Staffing Specialist

2 weeks ago


Dana Point, United States Healthy At Home Caregivers Full time
Job DescriptionJob DescriptionDescription:

Job Description:

  • Works collaboratively with caregivers and clients, and assists with the scheduling and coordination of caregivers and placement with families
  • Liaises with clients, staff, and community partners
  • Acts as a problem solver for clients and responds to inquiries from caregivers
  • Reports client and staff concerns to Staffing Manager
  • Liaises with the Care Coordinators regarding client care. Collects and enters all pertinent client and caregiver data into the computer system
  • Provides list, schedules, and performs other administrative duties to support ongoing recruitment and hiring of new caregiver staff
Requirements:

  • Experience working in an office setting
  • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
  • Ability to multitask and prioritize
  • High school diploma or equivalent
  • Excellent English written and verbal communication skills (Additional language skills considered an asset)
  • Excellent customer service and organizational skills
  • Proficient in Word, Outlook and ability to learn proprietary software
  • Medical terminology knowledge an asset but not required

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