Logistics Account Manager
4 weeks ago
Hogan Transportation is seeking a skilled Logistics Account Manager to join our team. As a key member of our operations team, you will be responsible for managing daily logistics operations, including load acceptance, customer communication, and account success.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their business needs and goals.
- Collaborate with sales teams to onboard and develop new clients.
- Quote and negotiate new business opportunities with existing clients.
- Manage load building and updating processes.
- Schedule client appointments via TMS web portals.
- Track and trace loads to ensure timely delivery.
- Conduct quarterly and yearly business reviews to assess client needs and growth potential.
- Assist with accounts receivable and maintain payment terms.
- Monitor and analyze client spend and volume versus Hogan Transportation's wallet share.
- Work collaboratively with team members to achieve operational excellence.
Requirements:
- Bachelor's degree preferred.
- 3-5 years of experience in logistics, transportation, or a related field.
- Proficiency in Microsoft products, including Word, Excel, Outlook, and Teams.
- TMS or McLeod experience a plus.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
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