Logistics Account Manager

4 weeks ago


Saint Louis, United States Hogan Transportation Full time
Job Overview

Hogan Transportation is seeking a skilled Logistics Account Manager to join our team. As a key member of our operations team, you will be responsible for managing daily logistics operations, including load acceptance, customer communication, and account success.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to understand their business needs and goals.
  • Collaborate with sales teams to onboard and develop new clients.
  • Quote and negotiate new business opportunities with existing clients.
  • Manage load building and updating processes.
  • Schedule client appointments via TMS web portals.
  • Track and trace loads to ensure timely delivery.
  • Conduct quarterly and yearly business reviews to assess client needs and growth potential.
  • Assist with accounts receivable and maintain payment terms.
  • Monitor and analyze client spend and volume versus Hogan Transportation's wallet share.
  • Work collaboratively with team members to achieve operational excellence.

Requirements:

  • Bachelor's degree preferred.
  • 3-5 years of experience in logistics, transportation, or a related field.
  • Proficiency in Microsoft products, including Word, Excel, Outlook, and Teams.
  • TMS or McLeod experience a plus.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.


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